Queues time to log in are getting worse over the days.

Interesting to see what is going with the EU. Not sure if this is the Asmongold affect or what is going on but they do have less servers then NA and JP. I wonder if they are strongly considering adding new EU servers if this continues.

Hi.
Im all fine with this "free log in campaign" but paying subscribers should not be prevented from playing the game because of this.

started as number 300 something... been playing for years and only time had issues was on launch of new expansions and I guess housewars as well

You cant even use the world visit system anymore, they need to add more servers or something.

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Originally Posted by Puremallace

Interesting to see what is going with the EU. Not sure if this is the Asmongold affect or what is going on but they do have less servers then NA and JP. I wonder if they are strongly considering adding new EU servers if this continues.

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I doubt we can pinpoint it on Asmongold, seeing he play on a NA data center. I think it more of free login period and lot new trial players.
It will likely drop off soon if not even by tomorrow. It's odd to see it spike on a sunday night.

And yes we might need more servers in EU in general.

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Originally Posted by LucyenV

Hi.
Im all fine with this "free log in campaign" but paying subscribers should not be prevented from playing the game because of this.

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cool? so what is your solution?

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Originally Posted by Sotaris

cool? so what is your solution?

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He probably means that, if you're a subscriber then you should have priority on the queue system, which i may agree to a certain degree but... if the point of free trial accounts is to have people engaged in to the game, but the first thing they see is that not only they have to deal with the current free trial restrictions but also with a much longer login period this will not make people more engaged on the game and make them actually want to buy it, this will feel more like a penalization for not paying rather than paying for a couple of nice features, and it is more likely to backfire and push them away instead.

Back on topic, this issue is probably due to the recent increase in players over the last 2 weeks, and this just didn't suddenly happen today, 2 days ago i already had to wait 10 min to log in with 300 people in queue, and yesterday up to 45X with a similar queue time.

Need to reinstate the log out timer methinks.

I can confirm a server crash around 9pm (Paris time). Took me 20 minutes to log again. Recently my character doesn’t even show on log screen when I start playing on evening. (It’s ok to log in the morning, afternoon, but still...)

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Originally Posted by Xathyr

I mean, when i started playing 3 weeks ago it was normal to see something around 30 players max in queue and have to wait something around 30 seconds or 1 minute, but now...

https://i.imgur.com/IBZnQoG.png

40 minutes on queue to log in (Light/Shiva), isn't it time to maybe open a new server?

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that was a server crash

Quote:

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Originally Posted by Xathyr

He probably means that, if you're a subscriber then you should have priority on the queue system, which i may agree to a certain degree but... if the point of free trial accounts is to have people engaged in to the game, but the first thing they see is that not only they have to deal with the current free trial restrictions but also with a much longer login period this will not make people more engaged on the game and make them actually want to buy it, this will feel more like a penalization for not paying rather than paying for a couple of nice features, and it is more likely to backfire and push them away instead.

Back on topic, this issue is probably due to the recent increase in players over the last 2 weeks, and this just didn't suddenly happen today, 2 days ago i already had to wait 10 min to log in with 300 people in queue, and yesterday up to 45X with a similar queue time.

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No, free trial accou ts can't queue in to the servers if there is an actual queue.


The free login period is different. It's a time limited free login for players who bought but are currently unsubbed.

A lot of people come back to the one after the latest patch to do the expansion content.