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Hello Elyseon, Thank you for posting on the Final Fantasy XIV Technical Support Forums
Have you contacted your ISP to see if they can forward the ports for you? That is my next suggestion at this point. Please keep us posted.
Hope to be of assistance. Thank you for playing Final Fantasy XIV! Hope to see you online.
I have tried to contact them several times by e-mail but they have been ignoring my messages. I'm going to try to contact them by phone but it's a bit of a crapshoot since a lot of their staff only speak Polish.
Edit: I have contacted them and they said I needed to apply for a public IP address and that they would take care of the port forwarding on their side. It'll take a few days for them to process the request though. We'll see if this changes anything.
Due to no response from the OP, we are going to assume this issue is resolved and will be moving this thread to "closed concerns". Please do not hesitate to create a new thread if this issue continues or if you have new issues.