I was using online chat support only 2 days ago but can't find a link to it now. Any email query takes an age for them to respond to.Quote:
Originally Posted by Lelila38
Does anyone know if online chat support is still available and the link?
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I was using online chat support only 2 days ago but can't find a link to it now. Any email query takes an age for them to respond to.Quote:
Originally Posted by Lelila38
Does anyone know if online chat support is still available and the link?
Please see my reply to this thread - I've spoken to Square-Enix about this issue.
http://forum.square-enix.com/ffxiv/t...=1#post4269234
Seriously SE, I know you need to investigate this, but can you just send my character to their home point so I can at least still play???
Apparently, logging in from a US IP fixes this issue, or at the least, gives you access to teleport out of Quarrymill. Perhaps a VPN or such might work?
got it now too.. thanks for not any warning on loadstone -.- how to get fix this..? Managed to get out of there after 40mins >o> I keepd login in and tryed to teleport elsewhere at once! (not the homepoint one)
Same problem after yesterday's 'fix'. EU player on the US/NA Datacenter.
Character: Fabian Deresium
Server: Goblin
Location: Quarrymill, South Shroud
Issue: Immediate D/C upon login, after a minute receiving error 90002.
It does seem to affect a number of EU players playing on US/NA servers.
I have done the requirements to 'solve' this problem but no success.
(reset router, wired to wireless, DNS adjustment 1st DNS 8.8.8.8 2nd DNS 8.8.4.4)
The thing I could yet do is to set up a VPN network, but why should I? I have paid for my internet provider and I do not wish to be excluded from playing the game I have also PAID subscription for.
If this is a secretive attempt to have the DDoS attackers limit their gateways by sacrificing us.. it would be a very bold move.
I hope this is resolved within a couple of days.
Try this, worked for me.
http://forum.square-enix.com/ffxiv/f...threads/334884
I clicked on your link but it redirects me to Technical Support page of the Square Enix forums.