I have the same problem and still no new code. I'm starting to get annoyed. Has anyone heard anything more about it yet?
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I have the same problem and still no new code. I'm starting to get annoyed. Has anyone heard anything more about it yet?
At least I'm not the only one experiencing problems. Though my code initially worked just hasn't registered on Mogstation, Though when I retry it after they amended it, had this issue with already used.
Well on the bright-side I guess it's going to force me to play my alt..
EDIT: I do seem to retain my right to play. Access to all expac areas, and quests
Can anyone else confirm that they still have access to Stormblood itself, even though Stormblood license isn't.. 'registered' in light of this issue?
Im still waiting on my code and sent off the form yesterday morning. Anyone who has had this resolved, can you give me a rough idea of how long it took them to send you a new code? Theres no sort of indication on the email they sent on how long it will take.
From what I remember I filled out the support form on an evening, got a reply in the afternoon of the next working day and then had a new code sent through a few hours later. Though keep in mind I got this sorted when the issue was first emerging so it might possibly take a little longer? considering how many people are having issues now :)