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The problem is that there are a few different kinds of servers.
AETHER - DataCenter (Cluster if you will)
World-Specific Server (IE: Balmung, Couerl, etc.) - The server you log in to to play in the non-instanced areas. Depending on which server, you may be finding it slammed pack full of people.
Duty Finder - These are specific to dungeons and other instanced content. PvP, Dungeons, MSQ fights, ETC.
While your server may not necessarily be full, the instance servers are slammed on top of everything else and they're shared between the other servers.
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I wish it'd boot you back to wherever you were instead of DCing you. It'd suck a lot less. I can deal though. Watching netflix every time I have to log on again.
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Me and two friends que'ed into Susano and got kicked before it even loaded. We have been unable to log back in to those characters at all. Our characters show still logged in on our FC list; I am able to log in to an alt but that's it. They said they fixed this, but its clearly not.
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Same problem with the 50/60 roulette. DC on entry and now can't get logged in, keep getting 90k. How are our characters being kept "logged in" when we disconnect on entry? Basically, it seems the only thing we can do is go take a nap or something until the timer for the duty expires >.>
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Ya instance areas such as dungeons, story instances, and etc instances are placed in their own Server separate from the Data Center worlds our character is in outside of Instances.
Sadly the downside to this design is that each Data Center basically share the same Instance Servers to allow cross-server parties in DF which can bring this type of issue up if a Data Center is heavily populated.
All this happened because the Instance Server in the Data Center is not capable of handling this many players at once as 4.0 is probably the largest number of players playing online than back in 2.0 and 3.0 release.
the 2.X and 3.X had less players because they were just updates and a good amount of players who joined during 2.0 and 3.0 have set priorities or quit so not many players were on during X.X contents to strain Instance Servers as badly as a Expansion release especially when this one released Sword DPS Jobs which would have attracted far more players than any other Job that was in 2.0 and 3.0.
The new updates with the expansion may cotntribute but what peaked people's interests the most was from introducing Sword DPS Jobs.