I'm as frustrated as anyone by this stuff but, to be fair, it's not like preordering it was any more expensive than just ordering it on the 20th. Would you really not have ordered a copy of the expansion because you weren't able to start on the 16th? I certainly would have bought it anyways. If you've actually not been online you can probably still get a refund if you bought it on steam though. Maybe through other companies too if you call up.
