Perhaps you would prefer that they just do nothing when the servers are crashing constantly, and no one can log in. Taking the server down to perform maintenance is service. Your sub fee pays for these services. If you'd like to log in everyday and play a broken game, I can recommend several F2P MMOs ...Quote:
Originally Posted by LonginusBolg
I want what was taken from me given back please.
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02-01-2017, 11:12 PMZetsumei_Tsunarashi
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02-02-2017, 12:07 AMseekifiedThey've provided the service for three and a half years. The terms of service that you accepted when you started playing don't just suddenly become meaningless simply because they run into some issues on the server side.Quote:
Originally Posted by LonginusBolg
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02-02-2017, 12:46 AMLexia
OP I think you just padding your post to make it look worst then it really is. Mog Station/Lodestone maintenance don't affect gameplay and PSN maintenance wouldn't affect you either unless you play on PS4 (even then only affects the initial login) since you didn't mention what system you play on. Only 10 of the 24 of the maintenance you listed actually affect you.
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02-02-2017, 07:30 AMFouraces
Just to clear this thread up. This is more than just the ridiculous amounts of emergency server take downs. I have not been able to log in at all. Period end of story. Maybe at most i was able to get in for 12 hours. The servers have been plagued with errors, and my complaint is not them taking them down, but them taking them down and not getting the problem sorted the first time. You can pull the terms of service thing all you want. Agreeing to that does not mean you surrender your rights as a consumer. Law's are on both sides for the company and the people. I have not been able to log on. After reinstall and multiple other assorted trouble shooting to clear up that it was not on my end. If i do not receive a service i payed for then that should be refunded. I asked for very little, because of their great content that they provide. It does not matter though. I got this sorted out via customer care rep already. The customer is always first. That is SE's moto. To end this pointless rant. I was rocking that red mage logo way before it was a trending topic. I have always had a red mage in my party for final fantasy games, and there is nothing wrong with showing love for a class. I respect your class of choice you respect mine. I expect more from final fantasy fans. Poop tossing is not a great way to represent yourself. If your going to throw law and contract around at least throw both sides of it so you don't sound like a biased bigot. Thank you for your pointless replies.
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02-02-2017, 08:55 AMLordNickage
Wait. So... people point out that you, a consumer, agree to a monthly terms of service that clearly indicates that such down times are non refundable so you lash out and call it biased, bigoted, and refer to it as poop tossing?
Really. Let that sink in. -
02-02-2017, 09:10 AMAmalonStar
It's an online game that is constantly getting new content so yes there is going to be Maintence and bugs to fix, you also agreed to the terms and conditions for playing the game which says the servers would be down for Maintence to add new content or to fix bugs.
If you want to play a game where there is little to no Maintence play an offline game or one of those little low Maintence free to play games. -
02-02-2017, 12:38 PMLonginusBolgAnd I can recommend a P2P one called Final Fantasy XIV.Quote:
Originally Posted by Zetsumei_Tsunarashi
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02-02-2017, 12:57 PMLexia
You must be new to the forums OP. May I suggest you find a different game to play, Cause there always going to be maintenance and miscellaneous problems along the way. The way you making it out to be sounds like you be asking for refund every month.
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02-03-2017, 01:32 AMReplicaXYou state that out of an entire month the most you were able to login for was 12hrs tops due to errors and maintenance. I find your additional points simply hard to believe and do not support this based on so little presented and much exaggerated by referencing maintenance that clearly did not affect your world or Datacenter.Quote:
Originally Posted by Fouraces
I can also base it against my own experience sharing the same DataCenter, its maintenance, and issues. As your world did not have specific maintenance performed on it, the entire DataCenter did. Also the fact that everyone's connection to the service is not a sole issue or responsibility of one Company but several.
This is formulating an opinion based on what was presented by you, comparing it to posted maintenance and current DataCenter issues, as well as also being on the same DataCenter. It did not require the ToS and does not resort to attempt shutting down a counter-argument by the labeling them. -
02-03-2017, 06:22 AMChrees
Let me shorten the list to maintenances that actually affect your ability to log in and play:
And one PSN maintenance (that isn't Square-Enix's fault) that might affect you if you're on PS3/PS4:Quote:
[Maintenance]All Aether Data Center Worlds Emergency Maintenance (Jan. 30)01/2017
[Maintenance]All Worlds Maintenance (Jan. 25)01/24/2017
[Maintenance]All Aether Data Center Worlds Emergency Maintenance (Jan. 19)01/19/2017
[Maintenance]All Aether Data Center Worlds Emergency Maintenance (Jan. 18)01/18/2017
[Maintenance]All Worlds Maintenance (Jan. 18)01/18/2017
[Maintenance]All Worlds Maintenance (Jan. 16-17) 01/09/2017
[Maintenance]All Worlds Maintenance (Dec. 12)12/11/2016
One of those is patch 3.5, and another is patch 3.51, which would've happened regardless. That leaves 5 maintenances that Square-Enix had to do to fix issues, which is a whopping 13.5 hours of unplanned downtime! :eek: Two of them even finished almost a combined 2 hours early, so it's really only 11.5 hours.Quote:
[Maintenance]"PSN" Maintenance (Dec. 18)12/17/2016
Kind of makes you asking for 3-5 days of refunded subscription time seem a little excessive, don't you think?