The mentor system is working just as it should be. New people asking for help in the Novice Network get help all the time. I've see plenty of "thank you" and "I'm glad the mentor system exist" in the chat. After SE did away with the auto join of the Novice Network it became more friendly and people talk about all kinds of things. The mentors that sit in the network help everyone out even mentors that have questions get help. So its working as it should.
