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Originally Posted by
Vespar
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I'm all for server upgrades, but it's not an instant decision on SE's part, as they are after all a company, and companies seek to make as much profit as possible, particularly by spending as little as possible. Then comes other factors - the time required to actually hook up the servers, which is building onto the already incredibly tight schedule of the dev team, and when to do so without pissing off a good chunk of the playerbase (remember 2.4 and gardening? dem Thavnairian Onions). Honestly though, I'd be surprised if plans for more servers weren't already in the works, what with Heavensward looming on the horizon.
That said, I personally have not been experiencing lag at all, even at peak times, except for one instance that happened on patch day, so there may be other factors at work here. I'd try to look into that, but I'm not a network/tech expert.