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ISP: Virgin Media UK Fibre (Using Wifi)
Internet Connection Speed: 50Mb
Date & Time: 10th/11th December
Frequency: From twice in 5 minutes to once per hour on the 10th. Only once today so far (11th)
Character Name: Allarin Joans
World: Phoenix
Area and Coordinates: Mostly in trials / raids. Otherwise waiting in Gridania.
Party or Solo: Didnt notice any difference in frequency.
NPC Name: N/A
Monster Name: Trials / First Coil Turn 4
In-Game Time: All throughout the day and evening
Steps: Just happened randomly while playing. Sometimes got Error code 2002 or 10105 trying to log back in.
Laptop Specs:
i7-3630QM
8GB Ram
AMD Radeon HD 7970m Graphics Card
Crucial M5 240GB SSD Harddrive
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ISP: Global Village Telecom (Brazil)
Type of Internet Connection: ADSL2, wired.
Internet Connection Speed: 10 Mb
Date & Time: 10th Dec.
Frequency: Sometimes nce an hour, sometimes once every 10 minutes.
Character Name: Henry Vandrar
World: Behemoth
Area and Coordinates: Mostly when i'm in a Dungeon.
Party or Solo: Party. 4 members.
NPC Name: None.
Monster Name: Snowcloak / Sastasha HM / Qarn HM / SCoB T5
In-Game Time:
All in-game day.
Steps:
Happens randomly, but usually when in battle. Sometimes i get error 2002 or 10105 when trying to log back in.
PC Specs
-=-=-=-=- System Information -=-=-=-=-
Windows 8 64-bits
Core i5-4670 3.4 GHz
MSI Radeon 280x
8 GB RAM
Motherboard: ASUS H87M-PRO
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ISP:
Mediacom, US
Type of Internet Connection:
Cable Modem - 802.11AC Router - CAT5 plugged.
Internet Connection Speed:
50 M/bs
Date & Time:
This issue is random and occurs very often.
Frequency:
Always - approximately 3 - 4 times a night.
Character Name:
Shiroi Tsubasa
World:
Ultros
Area and Coordinates:
It can occur anywhere
Party or Solo:
Both
NPC Name:
Name of NPC that your character was interacting with when the issue occurred.
*If you were not interacting with any NPC, then please write "None".
Monster Name:
Both, pick a raid.
In-Game Time:
No idea, if you mean ET, I do not really track that time. Hours of play are usually between 5-9 CST weekdays.
Steps:
This occurs very randomly. It can be as simple as standing somewhere and not doing anything to as complex as running Syrcus Tower.
PC Specs
-=-=-=-=- System Information -=-=-=-=-
1 TB HDD
16 GB RAM
AMD 8150 - 8 Core CPU
AMD HD 7x Series 2 GB GPU
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Information About the Peripherals You Are Using
-Type: Router
-Maker: Trendnet
-Model Number:TEW-751DR N600
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ISP: Comcast Xfinity, USA
Type of internet: DSL (using WiFi)
Internet connection speed: 12 MBPS
Date and time: Unknown
Frequency: Always (When playing Frontlines PvP only)
Character Name: Olclessiy Yolmathaer
World: Adamantoise
Area and Coordinates: The Carteneau Flats: Borderland Ruins (anywhere in this area)
Party or Solo: Party (light and full party)
NPC Name: None
Monster Name: None
In-Game Time: Anytime I play Frontlines PvP (Unknown)
Steps: Enter The Carteneau Flats: Borderland Ruins. Proceed to play PvP as intended. Disconnect Randomly. This Always happens when moving anywhere on the map. (Basically just when moving anywhere in this area)
PS3 Model Number: CHECH-2501B
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ISP:
Comcast Xfinity, USA
Type of Internet Connection:
DSL
Internet Connection Speed:
30mbps
Date & Time:
12/09 - 12/11, throughout the day, really any time between Noon-Midnight (est)
Frequency:
Always
Character Name:
Keaira Ripley and my alt, Loading Username
World:
Midgardsormr (and on my alt on Gilgamesh)
Area and Coordinates:
Lavender Beds, any time I go to Mor Dhona, a few times in North Shroud by the Ixal Dailies, in Camp Dragonhead.
Party or Solo:
Solo. Haven't done any parties or dungeons since this has started.
NPC Name:
Ixal Daily NPCs, Retainer.
Monster Name:
None
In-Game Time:
Literally every time I've been on since Tuesday. Had no problems before then.
Steps:
Changing/teleporting maps, during crafting, anytime I go to Mor Dhona, sometimes when I'm just sitting at my FC house chatting (since I can't really do anything else..) everything will stop, I'll check my packets and I'll have complete packet loss and the 90k error will hit. I'm always able to log back in within seconds (occasionally I'll get another 90k on the Loading screen). I have never had this problem until this past Tuesday (12/9), where I 90k'd 15+ times over the period of time I was online.
PC Specs
-=-=-=-=- System Information -=-=-=-=-
GTX 660 Ti
i5-2500k CPU
8gb RAM
Windows Home 7 Premium
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Errors all day. =[
ISP:
Rogers, Canada.
Type of Internet Connection:
Hybrid Fiber. Hard line. I tested with wi-fi to see if it reproduced the same errors. It did.
Internet Connection Speed:
150mbit down 15mbit up.
Date & Time:
EST - multiple times over multiple days/weeks.
Frequency:
Always. Every time I log in, it doesn't matter what time. It has occurred as frequently as once every 30-45 minutes after log in to between an hour or two. Usually up to 5-10 times within a 6-8 hour period or more.
A majority of the time it's error 90002, which allows me to immediately log back in unless the server is full. Most of the time the server is full. Much less frequently it's error 90000, followed by error 3102.
I feel it's important to mention the majority of this problem began with the implementation of patch 2.4. I had errors before, but never at this severity.
It tends to happen noticeably more often between 7pm EST and 1am EST.
Character Name:
Avesa Iseth
World:
Balmung
Area and Coordinates:
The Goblet. Lavender Beds. Mist. Syrcus Tower. The Second Coil of Bahamut turns 1-4, Every single Expert duty. The Striking Tree (Extreme) and The Akh Afah Amphitheatre (Extreme). High Level Roulette, Low Level Roulette, Expert Roulette, Main Scenario Roulette, Trial Roulette. Miscellaneous zones in La Noscea, Thanalan, The Black Shroud. Coerthas and Mor Dhona.
...Suffice it to say everywhere?
Party or Solo:
Solo, 2-man party, 4-man party, 8-man party, 24-man alliance.
NPC Name:
None.
Monster Name:
That would be an EXTREMELY long list and outside the span of my memory. But just as often I am not in combat at all when it occurs. Such as when I'm crafting, conversing or idling.
In-Game Time:
This has happened probably around 75-100 times. I honestly cannot say I was looking at the in-game clock, but it's been at all hours.
Steps:
Most of the time I am healing as either Scholar or White Mage, but the same error reproduces no matter what job I am currently set to. Doing anything from The Second Coil of Bahamut to other miscellaneous duties. It has occured also while I've done Treasure Maps, Ixal Beast Tribe quests, and Battlecraft Leves (of all levels) or while participating in FATEs and The Hunt in multiple zones. So far as I have seen it has nothing to do with what I'm doing at the time, as it happens regardless of what I'm doing in far too many different situations to be pinpointed to one particular thing.
It has also happened multiple times while crafting, losing me considerable amounts of gil in lost crafting materials.
I only have two macros that I use:
/macroicon Raise
/p Raising <t>. <se.7>
/ac Swiftcast <me>
/ac Raise <mo>
/ac Raise <t>
/wait 1.5
/ac Raise <mo>
/ac Raise <t>
And for my Scholar:
/macroicon Resurrection
/p Raising <t>. <se.7>
/ac Swiftcast <me>
/ac Resurrection <mo>
/ac Resurrection <t>
/wait 1.5
/ac Resurrection <mo>
/ac Resurrection <t>
There have been no error messages aside from the ones already stated.
PC Specs
-=-=-=-=- System Information -=-=-=-=-
SYSTEM_OS Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130104-1431)
SYSTEM_CPU Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz (8 CPUs), ~2.4GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS InsydeH2O Version 03.72.24A11
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 22478.359MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 44954.906MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 223.471GB SYSTEM_FREEDISC_SPACE 82.542GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 423.711GB SYSTEM_FREEDISC_SPACE 112.258GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 507.700GB SYSTEM_FREEDISC_SPACE 147.813GB
SYSTEM_STORAGE H:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 0.098GB SYSTEM_FREEDISC_SPACE 0.060GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS NVIDIA GeForce GTX 660M
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 660M
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 1990.688 MB
SYSTEM_GRAPHICS_SHARED_VRAM 2048.309 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 9.18.0013.3182
SYSTEM_GRAPHICS_DRIVER_DATE 14/11/2013 6:58:09 AM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English 3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Sound Blaster Recon3Di)
SYSTEM_SOUND_DEVICE_ID {24F6A0A1-0D6B-458C-9BE9-D541A8A55321}
SYSTEM_SOUND_DEVICE_NAME cthda.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0100.2033
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 27/03/2012 5:58:10 PM
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {67247C10-0378-11E3-8001444553540000}
SYSTEM_INPUT_NAME USB Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6781B740-0378-11E3-8002444553540000}
SYSTEM_INPUT_NAME USB Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 768 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {67A5E110-0378-11E3-8003444553540000}
SYSTEM_INPUT_NAME USB Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {67B26430-0378-11E3-8004444553540000}
SYSTEM_INPUT_NAME USB Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {68B184B0-0378-11E3-8005444553540000}
SYSTEM_INPUT_NAME USB Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
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Laptop Model Name: Alienware
Laptop Model Number: M17x R4.
I've taken steps such as application forwarding, port forwarding, trying alternate DNS servers, updating (and downgrading) audio, GPU and internet drivers, trying different versions of DirectX, un-installing and re-installing the FFXIV client and testing the connection on an entirely different system. Nothing has alleviated the problem and it's now becoming a serious issue insofar as going through coil with my progression group. Or...well pretty much doing anything. I've exhausted every option I could think of.
It's coming close to rendering the game unplayable at times. I know you guys have a lot to handle, but the sooner this is addressed the sooner you'll have a very happy customer.
If there's any more information I can provide, please advise me.
Thanks!
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ISP:
Verizon, USA
Type of Internet Connection:
fiber-optics, wired
Internet Connection Speed:
50mbps
Date & Time:
happens anytime EST,
Frequency:
always - ATLEAST once a day, rubberbanding once or twice for 20-30secs after 7pm always
Character Name:
Akheron Haides
World:
Adamantoise
Area and Coordinates:
last was in FCoB - Turn 13 , happened on our kill actually have it recorded :3
Party or Solo:
Full Party of 8
NPC Name:
None
Monster Name:
Bahamut Prime
Steps:
Was fighting Bahamut Prime just doing my Bard Rotation i 90k'd around 845pm est and then around 12am est i rubberbanded for 20-30seconds on Bahamut Prime
PC Specs
-=-=-=-=- System Information -=-=-=-=-
Windows 7- 64bit
8GB ram
2x Radeon- 6870 HD - Crossfire
AMD-FX 8350 8core 4ghz
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ISP:
Verizon FIOS, East Coast USA
Type of Internet Connection:
Fiber Optic
Wired connection
Internet Connection Speed:
75mbps up&down
Date & Time:
12/09/2014 08:30PM EST
Frequency:
Sometimes
It should be noted that, like others, I don't always disconnect from error 90k, but I always experience the lag spiking between 07:30pm to 12:00am EST.
Character Name:
Rhujaa Atlas
World:
Brynhildr
Area and Coordinates:
Duty Finder, Syrcus Tower
Party or Solo:
Full Alliance (24 members)
NPC Name:
None
Monster Name:
Glasya Labolas
In-Game Time:
I don't recall, sorry.
Steps:
I experience lag spikes between 07:30pm and 12:00am EST, every single night. While I am lagging, occasionally it gets bad enough that I will disconnect with the error (90k) stating the connection to the server was lost. I almost always disconnect while in the duty finder when I am experiencing these issues, but I also experience the lag everywhere in the world.
PC Specs
-=-=-=-=- System Information -=-=-=-=-
Motherboard: Gigabyte GA-890XA-UD3 AM3 AMD 790X
CPU: AMD FX-6100 3.30 GHz
Video Card: MSI AMD Radeon 6870 HAWK
RAM: 8.00GB Corsair (2x4GB) dual channel DDR3 @ 669 MHz
Hard Drives: 250GB Intel SSDSC2BW240A4, 750GB Western Digital Black WD7502AAEX-00Y90
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Gamepad Manufacturer: Sony
Gamepad Model Name: PlayStation 4 Dualshock 4
Gamepad Part Number: 11201370717945
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ISP:
1&1 (Germany)
Type of Internet Connection:
DSL
Internet Connection Speed:
16Mbit/s
Date & Time:
Since 09.12.2014 at 21:00 UTC+1
Frequency:
Always (Completely unable to play)
Character Name:
Lulu White
World:
Phoenix
Area and Coordinates:
Everywhere
Party or Solo:
Party and Solo
NPC Name:
None
Monster Name:
None
Steps:
This happens independently of what I'm doing. I get one 90k error and then I am completely unable to login. I get constant 90k errors upon login in, with some 2002 errors after that.
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ISP:
Name of ISP you use to connect to the Internet, incl. country.
Type of Internet Connection: Cox Cable US (both wired and WiFi, depending on if it's mine or my roommate's computer)
Internet Connection Speed: 50Mbps (...actually runs more like 20Mbps)
Date & Time: Multiple, happened twice today c. 12:30PM PST, several times Dec 8 c. 8PM PST - 9PM PST
Frequency: Sometimes
Character Name: Alonso Frame
World: Odin
Area and Coordinates: Multiple -- outside Sastasha, in Lower Limsa Lominsa, in Gridania, in the Central Shroud by the anoles......
Party or Solo: Solo in each of these instances
NPC Name: None
Monster Name: None, with one exception -- the incident in Central Shroud, was battling an eft
In-Game Time: Unknown / multiple
Steps: Nothing specific, just kept "lagging" out / showing DCing, then 90k. Several of the times, I was just walking to an NPC and lagging out before I was even close.