Can't play with this 90k...

Ok now, why then game lags at prime time only (just FF of all my MMOs)? Besides, sometimes world is full.. I would say the problem is on SE side. One can do as many tracing as he like, but - it won't change a thing for me. I live in Russia, and SWTOR, TERA (I play them on NA servers) do not lag at all any time I want to play them. So once again - I think problem is on SE side.

Quote:

---

Originally Posted by Tusembobel

Ok now, why then game lags at prime time only (just FF of all my MMOs)? Besides, sometimes world is full.. I would say the problem is on SE side. One can do as many tracing as he like, but - it won't change a thing for me. I live in Russia, and SWTOR, TERA (I play them on NA servers) do not lag at all any time I want to play them. So once again - I think problem is on SE side.

---

Play with the tools posted in my last post, and you should find your answer. Basically, there is an ebb and flow for traffic flow and the pattern varies from region to region. Currently, Akamai's general is tracking overall usage up 25% over the norm. The UK shows up as up 11% while New York is only up 2% and Southern California is up 4%. Later in the day, this may balance out and then this evening it may completely flip. It is up and down all the time. Primetime for one region can by down time for another.

It also skews by industry as well. Looking at Akamai's indexes by industry, Retail is up 82% worldwide, while gaming is down 39%. Social Media is up 56% and Broadcasting is up 13%. Again.. at a different time, these indexes can flip all over the place. When you are getting routed through different metropolitan areas, these industries can have a profound impact on content delivery. Such things can cause traffic in somewhere like Chicago or NYC to be off the charts when somewhere like Austin, TX or Seattle, WA is not.

How many of those games/services are being hosted in Montreal, Canada? And are you getting routed through Nova Scotia, Maine, New York, Southern California, or Vancouver along the way? Depending on just how you are getting routed will be affected accordingly to the level of congestion in the corridors you are using to get to each service. Go and plan some trips overseas and compare departure and arrival times amongst different airlines and such---some will take longer and/or be prone to more/longer layovers based on how their system is routing you. You may find you have options in that routing and if you are willing to pay more, you may reduce those delays and such according to how much you are willing to pay for your tickets. The same principle can be applied to your ISP's routing of your packets. The problem is, in a nutshell, that they are not ponying up the resources to minimize the delays. It is up to us as their paying consumers to urge them to do something about it... surely those increases to our rates should amount to some level of improvements to quality of service, right?

Quote:

---

Originally Posted by Squa11_Leonhart

patches don't cause DC's or 90k's

Bad internet connections, bad internet routes, bad network configurations or modems causes 90k's.
DDOS Congestions cause 90k and lobby errors

Patches don't.

This thread always comes up after a patch, its never the patch - most often the issues on the route your isp chooses to take to the servers: (Many US ISP's are causing these issues by refusing to expand links to third party peering/content networks unless paid to do so).

---

lol. A lot of people in Ragnarok have this problem so I guess you're wrong ^^

Quote:

---

Originally Posted by Tusembobel

This Raist guy posts are found everywhere on forums, and all of them are like - do not ask SE to do anything, there's nothing to do with SE, all of your ISP are shits..etc.. We are trying to tell each other our problems, not to hear your lections Mr. Raist. I want to play the game I pay for, not to battle through lags.. Guess who must provide me with such opportunity? I mean they do not even answer my tickets, do not try to find out the reason..

---

Would you not agree that it benefits the community more when we work towards actual solutions instead of sitting around whining about things and slinging mud at people? Do you actually want someone to provide answers, or are you just coming here to vent frustrations? I hope it is the former and not the latter. The purpose of this forum is for users to assist users in finding solutions. Read the sticky welcoming you to this forum for clarification if you don't understand.

If indeed you actually are looking for a solution to your problems, perhaps you should.... I don't know, READ some of the posts explaining and demonstrating the documented problem. Myself and others have not only taken the time to explain and advise people how to try to remedy their problems, but have also provided hard data and links to sources to back things up. Maybe follow some of the links to sites dedicated to tracking and trying to address these issues en masse. Educate yourself.... You may be surprised what you may learn and just how much you may accomplish with a little better understanding of what is going on.

Edit:
oh, and EA's SWTOR-NA is in California...at least that's where the GEO Location data was pointing to for the IP's I found posted. (just as an aside--Southern California routinely has users of various services reporting in with lag issues, and SWTOR happens to be one of them, so that game suffers from the same issues for many while others (like you) apparently do not. Just an interesting thought to ponder in this debate). They also have their own ASN and peer directly with some of the big dogs--Verizon and Level3 among others. So, that's an apples to oranges comparison there. Tera's data is a bit more elusive, EA's SWTOR was just a quicker dig is all. The point is, you are using services hosted in a completely different area and on completely different networks, and subject to completely different routing policies. Ormuco peers with 4 companies, 3 provide connectivity to the US via 7 corridors. The 4th partner provides a handful of international corridors. We have considerably fewer paths to get there and back to Montreal than to just about any other company hosting data within the US. And there in lies part of the problem--when just one corridor goes south, a LOT of people suffer. Two go bonkers, and it puts a real hurting on the player base. The ISP's need to be on their game tracking the congestion and compensating for it by whatever means at their disposal--whether that means assigning accounts to different gateways, splitting nodes, adjusting metrics... there is a list of things they CAN do to help out, but unless someone is pressuring them to take action, they likely won't. They haven't for nearly two decades unless we held their feet to the fire.

And here's something else for some of the nay-Sayers to digest... it's a post from the coveted Blizzard about testing for connection issues with their games:
(was just updated by the way, it's not some ancient post--check the stamp at the bottom)

https://us.battle.net/support/en/art...g-a-traceroute

Quote:

---

Running a Trace Route

Trace routes can help identify where connection problems occur by testing the connection from your computer to a specified target location. A trace route report shows the step-by-step path that a packet of test data takes to reach its destination.

With the information from a trace route, you can work with your Internet Service Provider (ISP) to solve Internet connection issues. Follow the instructions below for your operating system.
Running a Trace Route
Windows

Click Start and type CMD in the search field.
Right-click on CMD.exe and select Run as Administrator.
Type tracert xxx.xxx.xxx.xxx > c:\tracert.txt and press Enter. Replace the x's with the appropriate server address.
Allow several minutes for the trace route to complete.
A file will be created inside your C: drive called tracert.txt that contains your trace route information.
Type exit and press Enter to close the command window.

Mac OS X

Go to the /Applications/Utilities folder and start the Terminal application.
Type traceroute xxx.xxx.xxx.xxx > ~/Desktop/tracert.txt and press Return. Replace the x's with the appropriate server address.
Allow several minutes for the trace route to complete.
A file will be created on your desktop called tracert.txt that contains your trace route information.
Type exit and press Return to close the terminal.


<<<Edited out the IP address lists, because it gets all out of whack when quoting, follow the URL if you want them--they list them for multiple games>>>>


Analyzing a Trace Route

If you notice any of the following problems in your trace route report, it may indicate an issue with your connection:

Time outs
* symbols
If the number value before the ms jumps from a low number to high number
If the numbers stay at high values.

Because of the safeguards that protect our Battle.net servers, you may notice later hops in your trace route failing with an error message such as 'Request Timed Out' or 'Destination Net Unreachable'. You may also see inflated latency numbers. You can ignore any error messages you receive after contacting our servers as they do not indicate a problem with your internet connection. To identify our servers, look for the following suffixes: attens.net, att.net, alter.net, telia.net.

Sometimes we may need additional information diagnose problems. If requested, obtain specific system files or run a pathping on your connection.

Updated: Dec 10, 2014

---

I checked my connection: Ping 24 and Download 14MB so I guess it's not a connection problem. Anyway tomorrow I will call my internet provider for more information.
I'm having this problem since more or less one week and I can't play. I pay to play this game so I just don't get why I should not complain about this issues. I NEVER had problems like this before but now it's just unplayable.
I don't see why I should login and say to my static I'll go with them if I can't keep my game connection for more then 10 minutes.

This 90k is scratched. I do not want it.

Quote:

---

Originally Posted by lordparanoia

lol. A lot of people in Ragnarok have this problem so I guess you're wrong ^^

---

A lot of people on any server are ignorant and have no idea what the problem is, so i guess your post is irrelevant.

PS.
You don't understand how the internet works, its more complicated than a simple ping/upload test would diagnose.

Quote:

---

Originally Posted by Squa11_Leonhart

A lot of people on any server are ignorant and have no idea what the problem is, so i guess your post is irrelevant.

PS.
You don't understand how the internet works, its more complicated than a simple ping/upload test would diagnose.

---

Even if it's not SE's fault, people should report issues regardless.


If SE finds out that a lot of its players are having issues, they might contact the backbone/service providers at fault to see if/when it can be resolved. They have more pull than a regular person does. So you really shouldn't try to stop people from complaining about internet issues. As it turns out a lot of people are having issues right (from various regions, even the french/german forums have threads like these). If SE figures out what the common issue is, it'll be easier for them to tell the players what is up - even if it has nothing to do with them.

I played a F2P game about 1-2 years ago and sometimes a large amount of users were affected. Guess what? That F2P game was able to contact the service providers to get some answers - something which the real players tried to do but where shunned by those providers' representatives. If a F2P game provider can have that much pull, imagine what SE could do...

Quote:

---

Originally Posted by Squintina

Even if it's not SE's fault, people should report issues regardless.

---

There's a sticky that's been up for almost... 16 months for reporting ISP information for people having latency issues. Has 2144 posts against over 217k views.

They also started one today specifically for gathering information on the 90k's... but there's only 35 postings against over 4000 views so far. Off to a bit of a slow start there. Unfortunately, they aren't gathering some key information--specifically, details about the routes that would help them narrow things down better.

Since Yesterday it got worse.
Now I have 90k every ten minutes.