Originally Posted by
BreathlessTao
No, the solution isn't to only say things when there's something positive to say. But it would come off as a little less of an excuse if they did just what you yourself hint at - actually explain how things are done in FFXIV and why feature X would be difficult to implement. Not asking for corporate secrets obviously, but I'm fairly sure it could be communicated in layman's terms so that it would be understandable for at least many of us, in a way that wouldn't make it sound as bad as it is in this particular list for example. Hell I'm sure there are people in this community who might even be able to come up with ideas on how to change things to make feature X a viable plan for implementation - not necessarily outright providing the solution, but an overlooked detail maybe, or a different approach, whatever. They do keep saying that their team is small, right?