I've seen this before with other lazy companies:
They create a class that's much more difficult to play, balance it on average player ability...
Most people then avoid playing it because there are more easily-played alternatives, and therefore learn little about the class.
The few people who remain become excellent at juggling the many abilities.
When the latter group run into the former, the former become frustrated at the difficulty contending with the product of player skill clashing with their own ignorance.
In the days when dev teams had integrity, they used to make posts of "L2P", but over time the bean counters got involved, and the typical reaction since about 2008 in the industry has been to keep tossing nerfs at the "red-headed class" unto uselessness.
