Your concept of balancing out the good with the bad makes absolutely no sense.
Sorry, but OP's screenshot clearly does not illustrate this concept. I see no form of "balance" in this form of negative behaviour in this sense. It also does not depict constructive criticism either.
What is shown is an immature adult being simply vulgar and hateful and simply asking for the ban hammer - which I hope he gets soon. I don't think anyone likes being treated that way either. The vulgar player in the screenshot is obviously one of your typical "i am invincible and strong over the internet because I am anonymous" losers.
