Oh no! Let Arcell cover it for you xD
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Awesome drawing!
Even with the short ears (which my current elezen character is forced to have) The ears stick out horizontally from the head and are visible with ALL hair styles no matter how thick it is.
The ears on that character are not pointed outwards they are pointed back, they also are not knife or dagger shaped by rounded. The hair itself points up and back a trait native only to hair styles for Roegadyn.
You do realize that's *artwork*, right? While I'm inclined to think she's a roegadyn (mostly due to the eyebrows), Artwork isn't necessarily limited by the character creation options.
If you look at most of the Concept Art of Dominate Story Characters, They tend to use all the basic appearance options but have cosmetic options that change them. Sthalmann has a Scar on his eye, And the 4 have Tattoos on their neck. But the mesh/shape of the faces is all stuff from the character designer.
Also, All NPC's follow strict naming conventions for each Race. Hers follows the Roegadyn Conventions.
I think she would look like my char if not a Roe. But my hair does not all fly back. She is probably a Roe but I agree with Abriael that artists take liberations in art sometimes.