Exactly, you run the roulette for the rewards. The price for getting those rewards are random players.
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And? how does that invalidate skill based matchmaking? I would still be matched with random players, just the random players would be around my skill level, so what is your actual point?
Let's face it, skill based matchmaking will never happen because then all the bad players would only get matched with bad players. Their runs taking 30+ minutes suddenly and they'd all blame eachother claiming they aren't the issue.
They'd then come to the forums to vehemently argue against any sort of skill based matchmaking because just like the current people that defend it - getting a free meal and a free ride off good players is more important to them than anyone else's enjoyment.
Also sadly PF doesn't work. Delebrum Reginae proved that even when players tried to do that back when the content was popular, the rats just slowly shifted to using PF as word of mouth spread. The moment high skill PF becomes the option, bad players will go there 'because they want faster and easier runs and deserve it'
That it would not be in the game's interest to match you with the newbie that is great at playing the game and already can do a lot more than the minimum requirements. It would be in the game's interest to match you with players who are deficient, so that the average skill level and duty completion time stays the same.
If you don't like to do Dead End with bad players, you have the same option the bad player has, duty support.
You do what the game wants so you get the rewards, you wouldn't do it if it didn't give you the rewards. You can of course decide that the rewards aren't worth the inconvenience you are incurring in which case the scale of duty completion might tip into a direction for Square Enix to take action.
I hate the "use the trusts" response because for any skilled player trusts are objectively aweful. They literally do LESS damage if you perform your job.
Trusts aren't for skilled players. They're there for story, immersion, lore and when you want to play alone. If SE makes them scale to the skill of the player instead of dragging the player down it might be possible to see more use in them.
Now if only some ppl would put as much effort into learning the bare basics of gameplay that they do coming to the forums and composing long, drawn out excuses on why they shouldn't have to put effort into anything in the actual game lol
To be honest sometimes using trusts is quicker than with actual players that don't know how to press buttons, but I only use them for the first time doing the dungeon if my friends aren't online. I still think that skill based matchmaking is a good thing, as it means lower skilled players will have to learn how to play rather than getting carried, and if you don't want to learn to play then 30+ min dungeons are the consequences of your own actions.
Another thing is that mentors will actually have the job of mentoring as they will be put in lower skilled matchmaking, so they can, you know, actually mentor people. I don't mean in just mentor roulette, as long as you wear the crown you will have mentor matchmaking.