I have yet to see anything addressing error 1017 at all. It's almost as if they are just going full denial of it happening. I also fail to see how they expected this population size, they had to know how many preorders they had so why not tailor the server population sizes accordingly? I think they should probably give the free 30 days a week long extension in order to compensate for those players who will most likely loose the week while they attempt to play catch up.
