I am so sick of hearing this excuse....Quote:
Originally Posted by Ayella
What did I expect:
1. Really long queue times
2. Possible emergency hot fixes
3. TO SEE THE GAME ON RELEASE
4. Customer support, not the proverbial "Sorry No Ones Home"
5. Oh and lets not forget...not to get carpal tunnel syndrome from trying to log in to a game.
I mean I understand there are going to be issues but some of us have spent days trying to log in others have gotten in and have either been booted or logged out. This is not what a game company should be expected to produce. I would love to one day be part of a company that produces games but at this moment if SE asked me to work for them I would not accept it. Why? I don't want to be associated with this type of thoughtlessness.
The server is full, try again later (1017)
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08-28-2013, 07:38 AMNazras
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08-28-2013, 07:38 AMGlasonI expect more... a HIGHER standard if you will. This is a re-release and you would have thought... hey other MMOs had these problems (design, software, or hardware problems) maybe we should fix those instead of repeating them?Quote:
Originally Posted by Ayella
It should have been obvious from the Early Access weekend that there were problems with the servers. So either push back actual release date OR be 100% transparent with what exactly the issue is and how you're going to fix it. IN FULL DETAIL.
Explain where you think the problem is coming from, explain (IN DETAIL) why you're taking the actions you are taking, explain how (and when) things might get better and if it's going to affect a lot of players then ALSO EXPLAIN how you're going to compensate them for their "understanding and continued support".
Here's the BIGGEST ISSUE, I know that there are folks who are able to play (whether it's on JP servers or they never logged out) so the fact that I can't play FRUSTRATES me the most.
In fact, I'd almost opt for a Nuclear option (having SE hit a wipe-all to ALL SERVERS both JP and NA/EU) once they have "fixed" their server problem. -
08-28-2013, 07:39 AMBonez420na/eu servers
since the na/eu servers aren't taking any new people ive been forced to go to the japan servers along with a lot of other people. is there any way that id(and everyone else) will be able to move my(our) character(s) to the server i(they) want in the na/eu servers when they allow people in them? i dont want to start all over and lose everything ive done and redo everything as well again.
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08-28-2013, 07:39 AMAyella
While not the best policy from a monetary standpoint... spending that extra money and over delivering with a smooth launch has it's own benefits.... look at the D3 launch... similar situation... no one could login.
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08-28-2013, 07:41 AMDarKFoaLPay for the character transfer once they implement it later..........Quote:
Originally Posted by Bonez420
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08-28-2013, 07:41 AMaxxidental
Beta 3-4: Servers have queue system.
Early Access Day 1: Servers have queue system.
Early Access Day 2: Servers no longer have queue system
Early Access Day 3: Servers have queue system.
Launch Day: Servers no longer have queue system.
http://cdn.alltheragefaces.com/img/f...at-bitch-l.png
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08-28-2013, 07:41 AMKioteYes, there is a planned server move in 2 or 3 weeks. If people would just play on the servers that work, they would be able to play and move their character to the server they want by the end of the month.Quote:
Originally Posted by Bonez420
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08-28-2013, 07:42 AMTicks
The message says to wait for an opening on the server...where do I check when an opening opens?
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08-28-2013, 07:42 AMHoliceThere is no place to check, sadly.Quote:
Originally Posted by Ticks
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08-28-2013, 07:43 AMXiaolin
Really starting to wonder why I bothered to buy this game if I cant ever play it....