The gear has a fixed texture for the skin instead of referencing your character's skin. The bunny chief tights from the saucer work the same way and look pretty bad on both darker human skintones and the nonhuman skintones :c
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Newer things like the Tantra remake from PvP or Tataru's newest reward also look a bit jank on darker and non-human skin tones I believe.
Really feels like they're cutting corners particularly given the extended patch cycles.
I think having a cash shop on top of a buy to play subscription model is a really gross example of SE triple-dipping on a game that gets like 5 hours of new content every 4 months.
I also think the outfits they put out are, by and large, really poorly designed by salarymen who probably wear the same suit to work every day and just google reference pics or something.
I am literally offended by the cash shop on every front. The fact that it exists at all in this game model is disgusting. But if it's there, fine. I'll accept that reality. But now that it's here, what's inside of it? Oh, it's a lot of crap. And a lot of forced set pieces where if you just want a ribbon, you now have to pay 22 dollars for a full set. And orchestrions with no option to sample the music you're about to buy. And a shop menu that you can't open in new tabs, gotta do it one at a time. And "one piece undyeable" cosplay sets that modders have put to shame.
FF14's cash shop just sucks from every standpoint imaginable. From a consumer standpoint, it's corporate triple dipping. From just a "well, I don't like it, but I'll tolerate its presence" standpoint, it still sucks because it's a pain in the ass to navigate and loads of the items in there are awful looking and overpriced. You can absolutely hold both of these views.