Formal Letter to SE about RMT situation.

There's 64 servers. We don't know exactly how many GMs are on staff/hired by SE in total. We do know that 3 of the staff (the STF) deal with all the RMT reports. If SE really wanted to hammer down on the RMT problem they could hire 192 GMs (3 per server) to specifically handle the RMT situation and nip it in the butt before it begins. Where a GM monitors all 3 city states on their server in shifts and insta-ban all the RMTs that are instantly popping up at the Adventure Guild counter then vanishing into thin air only to repop again there instantly to progress in their quests. But still that's a lot of work to do, and requires a lot of manpower, the simpler solution is what everyone has been asking on here to report RMTs.
Add a feature to the right click and make it "Report RMT". Right click on targeted character, select Report RMT, and it sends a report that includes targets name, a <flag> for the location, a time stamp, and the server you are on. All the things that are filled out in the normal report, save the 'action' they are doing but it's obvious if they are reported as RMT they are "teleport hacking, map hacking, etc." which can be viewed in the data log when they go inspect the time and location of that character(s). That would be much easier and more effective to report because let's face it, marking each individual RMT with 1/2/3/4/X/O as they are doing Goku's Instant Transmission so you can have their names in your chat log, can be quite time consuming since you are most of time reporting 5-10+ characters and most people don't want to bother with that. RMT's aren't just single individuals they move in packs. The only single RMTs are the ones that stand in the middle of town and spam in /say or /tell to visit their websites. Those can be easily blacklisted and ignored.

Speaking of hiring as a GM for tracking down RMT, I know I'd gladly take up that job. Be more enjoyable than the job I currently do at home answering Comcast questions lol. However I do admit I don't see how they can expect 3 people to handle that many servers.

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Originally Posted by Airget

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You have no idea what you're talking about.

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Originally Posted by Grekumah

Greetings,

We're aware of the increased friend request activity by RMT characters and we’ll be implementing new countermeasures in Patch 3.1. Until then, we ask for your patience and apologize for any inconveniences this may have caused you.

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Thank you so much. I would rather not have to play with busy on all the time.

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Originally Posted by AlphaFox

Speaking of hiring as a GM for tracking down RMT, I know I'd gladly take up that job. Be more enjoyable than the job I currently do at home answering Comcast questions lol. However I do admit I don't see how they can expect 3 people to handle that many servers.

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I second working as a STF GM, making player's lives easier by purging gil spammers sounds like the perfect job to me.

The original post was in Mar of this year. This is the first official response I remember seeing. After 1427 replies PROGRESS!

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Originally Posted by Rizon

The original post was in Mar of this year. This is the first official response I remember seeing. After 1427 replies PROGRESS!

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And still no "right-click report".

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Originally Posted by Rizon

The original post was in Mar of this year. This is the first official response I remember seeing. After 1427 replies PROGRESS!

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I know I've seen another response from a GM but it was quite sometime ago (good luck hunting it down) but it was basically the same exact thing. "We are aware of the issue and are working on counter measures"

...so reading the new patch notes and I see to combat RMT you can now only make 5 friend requests per day. I do not think that helps at all, were talking about the constant shouts and /tell this doesn't really affect any of the major issues everyone is talking about.

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Originally Posted by Daenarys_Targaryen

...so reading the new patch notes and I see to combat RMT you can now only make 5 friend requests per day. I do not think that helps at all, were talking about the constant shouts and /tell this doesn't really affect any of the major issues everyone is talking about.

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Well, no, flurries of random unprompted friend requests have happened and are still happening sporadically, so this does help that. One side of it anyway - it might backfire though and RMTs might just set more of their characters to "friend request mode", but... let's hope not.

That said - it is somewhat underwhelming that here is a thread that's more than half a year old, about a very wide-spread problem that's about as old as the game itself, with more than 1400 posts in it, and more than a few (quite rational, I might add) suggestions for tools to combat the gilseller spam... and then when we finally do get a reply, finally do get something done, it's really just a small detail in the big picture.