Request for information: ISPs and P2P throttling

- Name of ISP: Telstra
- Country of Residence: Australia NSW
- When does the problem occur: Since This morning around 9am GMT+10 ever since no other issues until now

I know I've already posted but in attempts to help I actually got my reference number from my ISP so again..

Cox Communications
Arizona, United States
My game ran fine up until about a week ago. Now I get constant spikes of lag. The problem is consistent but how bad it is is very sporadic. It 'seems' to worsen during peak hours though.
I've spoken with the company a number of times and had a technician out to make sure it wasn't on my end. Everything comes up fine.

My reference number for that inquiry is: 120190655

Quote:

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Originally Posted by Xensai

- Name of ISP: Telstra
- Country of Residence: Australia NSW
- When does the problem occur: Since This morning around 9am GMT+10 ever since no other issues until now

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Exactly the same details for me also. Had no issue until this morning.

- Name of ISP
COX Communications

- Country of Residence
United States (Arizona)

- When does the problem occur (always, only during specific times?)
Always

The problem varies in intensity throughout the day but in seemingly random patterns. It has occurred since release, but more severely after each maintenance, especially the most recent two. And possibly related, the Titan (Hard Mode) instance seems to suffer from such issues even if the rest of the game - including other instances - does not.

Quote:

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Originally Posted by Staith

Exactly the same details for me also. Had no issue until this morning.

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Same deal here, in Rhodes NSW. went fucking beserk at 5AM this morning.
Tethered from Optus mobile 3G and was extremely smooth.

Quote:

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Originally Posted by Aethingie

Hi all,

As posted elsewhere before, we are investigating issues that might be caused by ISPs classifying FINAL FANTASY XIV: A Realm Reborn as P2P software.

To give us a clearer view on how widespread this issue is, it would be much appreciated if everyone who experienced such issues could post the following information as a reply to this thread:

- Name of ISP
- Country of Residence
- When does the problem occur (always, only during specific times?)
- Reference number from your ISP, if you raised this matter with them

Again, my apologies for the trouble this is causing and thank you for your cooperation!
- Aethingie

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Do you have a "clearer view on how widespread the issue is" yet? 3 weeks without a response is pretty poor customer service. Especially considering I've put in "tickets" a week ago that claim SE will respond within 24-48 hours.

Quote:

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Originally Posted by Hooty

Do you have a "clearer view on how widespread the issue is" yet? 3 weeks without a response is pretty poor customer service. Especially considering I've put in "tickets" a week ago that claim SE will respond within 24-48 hours.

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This is the thing that really grinds my gears. 3 FULL WEEKS NOW, and we just get a sticky. NO RESPONSE at all. I literally can not progress any further (I'm at Titan HM) because I can't play with this lag.

- Telus
- Canada
- Just started today at 10:00am and been happening all day. I am unable to play the game for the first time. =(

- Name of ISP
Telstra Bigpond

- Country of Residence
Australia (Queensland)

- When does the problem occur (always, only during specific times?)
Error 90000 began this morning approx 12 hours ago.
Intermittent with increasing frequency.
Had no issues until today.

-comcast
-US Texas
-After 4pm to 11am