Problems with connection (R0) lag

yeah I have cox too and it's almost unplayable at night.

Free
France
Always since Thursday.

Hello! :)

We have Cox, it's been getting really bad lately. Spikes make anything timing sensitive very difficult :( Not very fun to play, right now!

1 10 ms 7 ms 7 ms 10.98.128.1
2 8 ms 24 ms 9 ms 24-234-16-53.ptp.lvcm.net [24.234.16.53]
3 9 ms 9 ms 10 ms 24-234-6-49.ptp.lvcm.net [24.234.6.49]
4 9 ms 9 ms 9 ms 24-234-6-222.ptp.lvcm.net [24.234.6.222]
5 21 ms 25 ms 21 ms langbbrj01-ae2.rd.la.cox.net [68.1.1.14]
6 29 ms 29 ms 27 ms te0-0-0-30.ccr22.lax05.atlas.cogentco.com [38.10
4.84.69]
7 25 ms 29 ms 25 ms be2026.mpd22.lax01.atlas.cogentco.com [154.54.6.
229]
8 65 ms 66 ms 58 ms be2068.mpd22.iah01.atlas.cogentco.com [154.54.7.
157]
9 63 ms 62 ms 82 ms be2146.ccr22.dfw01.atlas.cogentco.com [154.54.25
.242]
10 80 ms 80 ms 90 ms be2010.ccr22.mci01.atlas.cogentco.com [154.54.46
.217]
11 93 ms 91 ms 92 ms te0-0-0-1.ccr22.ord01.atlas.cogentco.com [154.54
.5.174]
12 111 ms 98 ms 104 ms be2080.ccr22.yyz02.atlas.cogentco.com [154.54.42
.6]
13 106 ms 111 ms * te7-1.mag02.yyz02.atlas.cogentco.com [154.54.40.
166]
14 * * * Request timed out.
15 94 ms * 93 ms 38.122.70.186
16 120 ms 109 ms 102 ms te8-2.cr1.mtl.iweb.com [67.205.127.121]
17 109 ms 110 ms 111 ms te7-4.dr9.mtl.iweb.com [184.107.1.110]
18 105 ms 97 ms 98 ms 72.55.128.44
19 95 ms 96 ms 102 ms 184.107.107.176

Trace complete.

Been happening a lot and more frequently since the last patch. I was also in beta 3 onward and never had any issues. Seems to be getting worse each day.
Cox Communications
Phoenix, AZ, USA
Here's my trace log:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

>tracert neolobby02.ffxiv.com

Tracing route to neolobby02.ffxiv.com [199.91.189.74]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 26 ms 10 ms 25 ms 10.112.96.1
3 15 ms 15 ms 12 ms 172.21.0.46
4 14 ms 14 ms 13 ms 70.169.73.64
5 18 ms 11 ms 19 ms 70.169.75.157
6 * * * Request timed out.
7 28 ms 27 ms 29 ms ae2-223.lax20.ip4.tinet.net [173.241.128.81]
8 108 ms 110 ms 118 ms xe-4-0-0.mtl10.ip4.tinet.net [141.136.108.190]
9 103 ms 103 ms 103 ms ormuco-gw.ip4.tinet.net [216.221.156.110]
10 108 ms 108 ms 105 ms 192.34.76.2
11 110 ms 109 ms 110 ms 199.91.189.234
12 111 ms 110 ms 109 ms 199.91.189.74

Trace complete.

USA East Coast
Comcast

5-20 second lag spikes. This is insane.

I have a question for the people having this issue, are you all connected Wireless or wired?

Wireless over here. Haven't tried out wired connection but I'll probably end up doing it soon.

Tempe, AZ -- Cox Communications. Constant lagginess, rubberbanding, I've had this issue since early access, although it became much more noticeable in the last week.
Tracing route to 199.91.189.19 over a maximum of 30 hops

1 1 ms 1 ms 1 ms 192.168.1.1
2 9 ms 11 ms 9 ms 10.38.112.1
3 11 ms 9 ms 10 ms 172.21.0.88
4 10 ms 11 ms 10 ms 70.169.73.90
5 8 ms 12 ms 9 ms chnddsrj01-ae2.0.rd.ph.cox.net [70.169.76.229]
6 22 ms 22 ms 21 ms 68.1.5.139
7 20 ms 21 ms 22 ms ae2-223.lax20.ip4.tinet.net [173.241.128.81]
8 147 ms 109 ms 113 ms xe-1-0-0.mtl10.ip4.tinet.net [89.149.185.41]
9 117 ms 115 ms 118 ms ormuco-gw.ip4.tinet.net [216.221.156.110]
10 107 ms 109 ms 112 ms 192.34.76.2
11 113 ms 111 ms 113 ms 199.91.189.234
12 113 ms 113 ms 112 ms 199.91.189.19

Trace complete.

Did a trace and 99% of time logouts comes from this 2 IP:

- 10.4.227.132

- 85.205.24.230

Can't find who is the first one, but the second one is a Vodafone Group Services, and yes that's my ISP. So I guess they are throttling FF XIV. Any other from Vodafone with the same problem?

I also have Cox and I'm in Southern California.

I'm having the same lag spikes and rubber banding issue. Never was this bad until last week when the servers was upgraded.

Third night in a row can't do any end-game.

Same issue since Wed. Cox 50mbps/10mbps (get about 45-50 down and 15-20up) in Las Vegas. Game freezes for 2-8 seconds, gets major packet loss and then catches up. Can't do much at 50 because most of the dungeons are dps race / dodge heavy. Pretty saddening.

I'm glad I'm not the only one on Cox Communications having issues with this. Here's a traceroute from Phoenix, AZ.

Tracing route to 199.91.189.44 over a maximum of 30 hops

1 1 ms <1 ms 1 ms DD-WRT [192.168.1.1]
2 * * * Request timed out.
3 7 ms 7 ms 8 ms 172.21.0.132
4 11 ms 8 ms 10 ms 70.169.73.90
5 * * * Request timed out.
6 * * * Request timed out.
7 22 ms 20 ms 21 ms ae2-223.lax20.ip4.tinet.net [173.241.128.81]
8 99 ms 99 ms 98 ms xe-1-0-0.mtl10.ip4.tinet.net [89.149.185.41]
9 103 ms 102 ms 102 ms ormuco-gw.ip4.tinet.net [216.221.156.110]
10 102 ms 103 ms 101 ms 192.34.76.2
11 102 ms 102 ms 103 ms 199.91.189.234
12 104 ms 101 ms 103 ms 199.91.189.44

I am on Cox Communications in the Irvine Area of California and the lag has been unbearable ever since the maintenance last week. Tonight was especially horrid. Massive lag everywhere I went, I couldn't do anything. Game was unplayable.

My lag has gotten so bad now it is absolutely impossible to play, which sucks because I love this game so much. One of the best games I've played. However if this lag keeps up I'll have no choice but to just drop the game as it isn't plausible to play with this insane lag.
Hopefully square enix will sort this out soon, I have been playing a couple other online games in the meantime with no issue so I know its not my end.

Maybe this maintenance will help fix the problem. We can only hope.

this is what happens when you use shitty servers in canada. they should just host in NA:)

Did the maintenance help with this in any way?

It didn't feel like it helped me to much.

Cox AZ here, still lagging pretty fierce (if anything it's worse)

Quote:

---

Originally Posted by Ferrin

Progress just ground to a halt. I thought it was just my net connection so I tested a download yesterday and it's at full speed.

Ah well, we've got to wait until the maintanence is over to see if it fixes the problem. I hope so. JP is slippin and sliding around without any problems and it's really tempting to just hop over there.. and abandon all my legacy mates lmao.

---

The worst is when application saturates your network connection so badly that the ISP link starts sending out a reprofiling on the line because it thinks something broke. I've had a few games do that to me and ARR has done it twice in the past two days.

having this issue as well, but not on cox or any isp mentioned here, been having this random 90k everyone 5 mins to 30 mins, issue started after they added more servers on the first September maintenance, had the tech guy from my ISP come out to check everything, even tried 7 different VPNs, none helped, it only got worse after second and 3rd SE maintenance, I am 100% sure this is NOT our ISP issue.

so SE... please at least let us know you are looking to resolve this? I know we are not the majority of your player base, but enough is enough, this silence from you guys is really disturbing way of handling customers.

Today still suffering from severe lag. Everybody pausing for a few seconds then shooting forward. Been like this for days now. Also didnt have this problem in the betas or when the game released. Unplayable except for crafting. :(

AT&T Uverse 12 mbps down 1.50 mbps up.
Dallas, Texas
Diabolos Server.

Same Issue,

Noticed this when I came back from being out of town yesterday - but was working find during the week.

Everything will pause for 1-2 second then catch back up. Happens intermittently but very frequently - every 30sec-2min

Comcast - 30/5
Atlanta GA
Hyperion NA

Having the same issue here since last weekend.

CanalDigital (25MB down / 10 up)
Norway
Odin EU

Same here, been going on for over a week. Any word for SE? didnt bother going through all the 39 pages..

Ownit (1000mbit)
Sweden
Excalibur NA

Lots of lag on my end too. Irritating in a game where the main gimmick seems to be 'don't stand in the red spot' -_- wish it's detection was client-side instead of server-side.

major packetloss and unplayable game.

ISP Canal Digital (Norway)
100mbit DL, 10mbit Upload

packetloss against the servers, but fine ping.

Ping statistics for 199.91.189.36:
Packets: Sent = 878, Received = 753, Lost = 125 (14% loss),
Approximate round trip times in milli-seconds:
Minimum = 122ms, Maximum = 146ms, Average = 126ms
Control-Break


Tracing route to 199.91.189.36 over a maximum of 30 hops
4 24 ms 22 ms 24 ms ti0024c400-ae2-0.ti.telenor.net [146.172.100.249]
5 22 ms * 22 ms ti0005c400-ae7-0.ti.telenor.net [146.172.98.130]
6 25 ms 26 ms 22 ms ti0001c400-ae2-0.ti.telenor.net [146.172.100.121]
7 22 ms 24 ms 26 ms ti0001b400-ae1-0.ti.telenor.net [146.172.105.66]
8 23 ms 23 ms 23 ms te3-7.ccr01.osl01.atlas.cogentco.com [130.117.14.21]
9 48 ms 41 ms 41 ms te0-17-0-3.ccr41.ham01.atlas.cogentco.com [130.117.2.177]
10 54 ms 57 ms 50 ms te0-1-0-7.mpd21.ams03.atlas.cogentco.com [130.117.50.57]
11 64 ms 62 ms 63 ms te0-5-0-7.ccr21.lpl01.atlas.cogentco.com [130.117.48.41]
12 134 ms 133 ms 134 ms te0-3-0-4.ccr21.ymq02.atlas.cogentco.com [154.54.6.141]
13 131 ms 130 ms 129 ms 38.122.42.34
14 * * * Request timed out.
15 125 ms 125 ms 126 ms 192.34.76.2
16 125 ms 125 ms 125 ms 199.91.189.234
17 126 ms 125 ms 125 ms 199.91.189.36

Still an issue, maybe even worse after last nights maintained.

Just a heads up, as of tonight, a lot of California is being routed through a network with problems.

Same Issue for me.

It started for me Thursday night, up until then everything was running fine.

Everything will pause for 1-2 seconds then catch back up. Happens frequently, every 30sec-1min and is more frequent in Duties.

Cox Communications - 35 download / 15 upload
Phoenix AZ
Adamantoise NA server

Just a little something I tested today based on a post in here:

Whenever I'm in game, my VOIP clients lag and I get a ton of packet loss. Whenever I'm off the game I get none of those symptoms whatsoever. Not sure if it's saturating the network like other people said but this has happened explicitly after the latest update.

Quote:

---

Originally Posted by Brendan

Been happening a lot and more frequently since the last patch. I was also in beta 3 onward and never had any issues. Seems to be getting worse each day.
Cox Communications
Phoenix, AZ, USA
Here's my trace log:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

>tracert neolobby02.ffxiv.com

Tracing route to neolobby02.ffxiv.com [199.91.189.74]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 26 ms 10 ms 25 ms 10.112.96.1
3 15 ms 15 ms 12 ms 172.21.0.46
4 14 ms 14 ms 13 ms 70.169.73.64
5 18 ms 11 ms 19 ms 70.169.75.157
6 * * * Request timed out.
7 28 ms 27 ms 29 ms ae2-223.lax20.ip4.tinet.net [173.241.128.81]
8 108 ms 110 ms 118 ms xe-4-0-0.mtl10.ip4.tinet.net [141.136.108.190]
9 103 ms 103 ms 103 ms ormuco-gw.ip4.tinet.net [216.221.156.110]
10 108 ms 108 ms 105 ms 192.34.76.2
11 110 ms 109 ms 110 ms 199.91.189.234
12 111 ms 110 ms 109 ms 199.91.189.74

Trace complete.

---

I'm in Phoenix Arizona with Cox and same issue! All since the September 4th patch.

Was playing on a JP server, zero lag and zero freezes. SE can't claim it's a user-side issue. Maybe we should all migrate to a JP server until they fix the EU/NA ones. I know, I know, "why ruin with their fun?", you may ask. Well, I paid to play the game and I can't play unless I play on a JP server. Sadly.

Still an issue.

Currently impossible for me to play AT ALL. Getting so much lag that the game freezes about every 10-20 seconds or less at times, for periods ranging from 5-15 seconds. I was trying to do my level 45 BLM quest but keep getting tons of mobs due to not being able to touch fissures more than a little before my time is up. And then I spend 10 minutes running in circles to avoid AoE's cause every time lag stops, mobs appear in front of me and start casting. Also, this started happening mainly today. Been offline several times today and logged back in, etc, but it's just gotten worse and worse.

Firstly, I want to start off saying i've had little issues regarding latency and lag, if any at all since early access. However, from about 17:00 GMT 18th September the issues have been increasing, and is now at the point where it is literally impossible to do dungeons, let alone Titan HM. Everything in the game freezes for a few seconds, then "skips". Meaning people teleport all over the place, abilities on bosses (titan hm, Landslide, plumes) have no cast time and just HAPPEN. Obviously, this is becoming highly frustrating to me and others that have reported this since it just makes doing anything in this game pointless. As others have stated, i've tried re-starting the game, rebooting the router, exiting and re entering, everything. Its only the game that has latency or lag, everything else on my network/internet is normal. At first the skipping wasn't really anything to sniff at, but throughout the night it's started "skipping" more and more frequently and sometimes for longer periods, again, making it even more infuriating and anger inducing since there is literally nothing we can do about it. It seriously needs looking into. It also only seems to be affecting certain people. A friend of mine who lives more or less 1 street away has no issues whatsoever, whereas there's people on my friends list in sweden and NA and getting the same problems.

The game is just unplayable at this moment, during peak times I have constant 2-3 seconds lag spikes.
It's also the only game I ever had connection problems with.
I've ran checks on my computer and it just seems to be the servers, to be sure I will call my ISP and let them trace it as well.

It's a shame though, I like my FC and the game in general but it's just unplayable.

just started having the same issues described here, never had any lag at all up till now. things have been buggy ever since the last patch was updated and now instance dungeons like AK and Cast M are having moments of pause where everythings stops moving (except me) then resumes moments later or I pause and move in the same position I was in while casting. This is a very bad thing for heals as we have to react to things that happened after the pause has resumed some of which can be wipe worthy.

I hope this issue is addressed or something as its pretty much hindered my ability to proceed past HM Titan and to BCOB and my relic

So i've been experiencing the exact same issue that all of you have described, with clear packet loss and the rubber banding occurring. The game is unplayable in it's current state, and we have not received a reply from square-enix despite this thread being over 3 weeks old. My ISP is Verizon FIOS, and I am in the Eastern Maryland/D.C. area. I have a 75 Mbps download speed, and 35 Mbps Upload speed. There are no issues with any other game. Fix it, or forfeit my sub.

Just logged out of the game mid AK because the lag was unbearable. Hopefully maintenance tomorrow fixes this although I'm not going to hold my breath.