Unable to log in on PS4 :(

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Originally Posted by Chif

We are on general discussion now check http://forum.square-enix.com/ffxiv/t...31#post3555431

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THANK YOU Finally some people are noticing us

did anyone try to log in now? PSN maintanence should be done. im still at work for another 3 hours :(

i will try to log in

no it is not working ..

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Originally Posted by drakssus

did anyone try to log in now? PSN maintanence should be done. im still at work for another 3 hours :(

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Just tried logging in, the problem is still there -_-

so what is the plan B .. !!

I want to cry ; ;

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Originally Posted by Shiro_nekomata

I want to cry ; ;

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i feel the same .. i swear to god this not fair ..
this is the second weekend and we still cant access the game ..
and we don't know how much more it will take T_T *Tears like a rain*

hmm.. i just opened the psn app on my phone it stills says under maintenance.

Update: I'm now in Sharjah Etisalat Business Center, I spoke to an expert I was referred to, forwarded my case and they will look through it.

Also I hope psn solves it in today's maintenance.

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Originally Posted by SESO-TAI

so what is the plan B .. !!

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Throw ps4 out of the window.

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Originally Posted by gtavaddict

Throw ps4 out of the window.

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voodoo rituals \o/ and extra voodoo for today's maintenance

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Originally Posted by BraveheartRamo

voodoo rituals \o/ and extra voodoo for today's maintenance

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Don't build too much hopes on today's Maintainance, I bet it's not addressing our issue, we are being ignored and their opinion is we should get this fixed by our own isp, and our own isp is so stubborn cause for them it's just a game, so basically they are telling us "deal with it".

My opinion if this doesn't get fixed by end of this week, we want our money back, cause I am so done with all this crap.

to be fair, if SE is aware of this issue seems it would've been a day or two ago in which they need time to investigate it (not talking about SE support).

seeing that Etisalat is a bit slow responding to us, it makes sense they'll be slow responding to SE as well.. ( >_< )

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Originally Posted by gtavaddict

My opinion if this doesn't get fixed by end of this week, we want our money back, cause I am so done with all this crap.

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i don't think there is someone ready to return our money back..

am thinking to buy PC copy and complete playing but at the sametime i don't want to buy it
i have alot of this game CDs :(

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Originally Posted by Sheri

to be fair, if SE is aware of this issues seems it would've been a day or two ago in which they need time to investigate the issue (not talking about SE support).

seeing that Etisalat is a bit slow responding to us, it makes sense they'll be slow responding to SE as well.. ( >_< )

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this post make me hate etisalat more and more and veerrrrry allooot more !!

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Originally Posted by Chif

We are on general discussion now check http://forum.square-enix.com/ffxiv/t...31#post3555431

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Chif: Maybe the title of the thread is not the right one, some are accusing us of screaming at SE for an issue that is according to them its not for all ps4 users, lol!!

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Originally Posted by gtavaddict

Chif: Maybe the title of the thread is not the right one, some are accusing us of screaming at SE for an issue that is according to them its not for all ps4 users, lol!!

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1 stupid guy just ignore him and yes SE ignore us any responding from them? nothing just apologize and bullshit want solution not just a talk i bay this game and paying monthly it's not for free .

I don't think this thread would help lol, we are only getting negative replies from other players, and maybe even will be locked.

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Originally Posted by gtavaddict

I don't think this thread would help lol, we are only getting negative replies from other players, and maybe even will be locked.

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please don't be discouraged and think that. I'm pretty sure SE would understand the frustration of players, they will need time to assist so we need to be patient and wait it out. part of the issue was due to this thread being in the technical thread, we should've posted from the start in the general discussion. so I think now everyone learned about this so the next time an issue like this occurs we can try doing that.

as said from other players, Etisalat and SE are currently communication with each other which is a good thing. I know many of us received different information from our ISP and that added more frustration, but I think now Etisalat is aware of it and maybe they shared the issue with other branches in case of further reporting they know that there's indeed an issue.

let'e keep our positivity and hopefully soon enough we will return to Eorzea.
and I'm really glad to have communicated with players from here. :)

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Originally Posted by Sheri

please don't be discouraged and think that. I'm pretty sure SE would understand the frustration of players, they will need time to assist so we need to be patient and wait it out. part of the issue was due to this thread being in the technical thread, we should've posted from the start in the general discussion. so I think now everyone learned about this so the next time an issue like this occurs we can try doing that.

as said from other players, Etisalat and SE are currently communication with each other which is a good thing. I know many of us received different information from our ISP and that added more frustration, but I think now Etisalat is aware of it and maybe they shared the issue with other branches in case of further reporting they know that there's indeed an issue.

let'e keep our positivity and hopefully soon enough we will return to Eorzea.
and I'm really glad to have communicated with players from here. :)

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Ditto:)......

I would advise you guys to change the other thread name to "can't play on ps4 with Etisalat"... some people there don't really know what's going on and keep saying their ps4 is fine.

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Originally Posted by Shiro_nekomata

I would advise you guys to change the other thread name to "can't play on ps4 with Etisalat"... some people there don't really know what's going on and keep saying their ps4 is fine.

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Better change this 1

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Originally Posted by Shiro_nekomata

I would advise you guys to change the other thread name to "can't play on ps4 with Etisalat"... some people there don't really know what's going on and keep saying their ps4 is fine.

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I think so too.

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Originally Posted by Chif

Better change this 1

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Yes Chif please change the title if its ok with you, Shiro chose a nice title actually we can use it.

Change the other thread. SE is listen to us. So the other thread name isn't fair.

Guys, when this is all fixed "Crossing fingers" lets open a free company with all of us members, i am so honored to meet all of u UAE warriors:)

Yes. After that.....but for now: did anybody has news?? Me not, they ask again for connection settings. I get mad now

I just tried to login ps4 an hour ago, no change, still same :(

also not me
i stop trying anything today ..
(giving my emotion a break)

A stupid question lol, Is it possible to change the ps4 game region from NA to EU?

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Originally Posted by gtavaddict

A stupid question lol, Is it possible to change the ps4 game region from NA to EU?

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I don't think so...regions are a very sensitive topic with SE and PSN.

I play on EU, same error. So a change will fix nothing

I wrote now again with a IT technician. pls pls let them fix it now

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Originally Posted by Shiro_nekomata

I don't think so...regions are a very sensitive topic with SE and PSN.

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Because i remember someone mentioned something about NA region on ps4 might be the issue in uae!

Had a call now again from IT Etisalat. They made a project group and they work on it. They informed me, they are in contact with SE and PSN.
I stay in contact with them. So let's be optimistic!!

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Originally Posted by Charles_Cimeaurant

Had a call now again from IT Etisalat. They made a project group and they work on it. They informed me, they are in contact with SE and PSN.
I stay in contact with them. So let's be optimistic!!

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project group between SE, PSN & Etisalat? that sounds really cool! \(*^^*)/

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Originally Posted by Sheri

please don't be discouraged and think that. I'm pretty sure SE would understand the frustration of players, they will need time to assist so we need to be patient and wait it out. part of the issue was due to this thread being in the technical thread, we should've posted from the start in the general discussion. so I think now everyone learned about this so the next time an issue like this occurs we can try doing that.

as said from other players, Etisalat and SE are currently communication with each other which is a good thing. I know many of us received different information from our ISP and that added more frustration, but I think now Etisalat is aware of it and maybe they shared the issue with other branches in case of further reporting they know that there's indeed an issue.

let'e keep our positivity and hopefully soon enough we will return to Eorzea.
and I'm really glad to have communicated with players from here. :)

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Lol we are being patient I guess, I mean come on it's been 11 days. If this happened to NA or EU, SE would take action in a day or two. Just because we're a small group they decided not to show their support? At least a message from them stating they would extend our subscription depending on the days would be enough, but completely nothing?

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Originally Posted by Charles_Cimeaurant

Had a call now again from IT Etisalat. They made a project group and they work on it. They informed me, they are in contact with SE and PSN.
I stay in contact with them. So let's be optimistic!!

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Good news guys! Atleast my microwave and TV will work now XD

Guess remaining in this thread is more helpful^^

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Originally Posted by LordHadi

Lol we are being patient I guess, I mean come on it's been 11 days. If this happened to NA or EU, SE would take action in a day or two. Just because we're a small group they decided not to show their support? At least a message from them stating they would extend our subscription depending on the days would be enough, but completely nothing?

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I think it's the opposite actually, they are being supportive since they're working with PSN & ISP on like our behalf, despite us being a small group! & I'm thankful for that because I'm not that good with network stuff and wouldn't be able to get through Etisalat. xD

I'm quite certain SE received direct info about our issue around two days ago when players communicated with community reps in twitter I saw the posts (it was linked here).

SE support is what I can call like a front desk, they wouldn't report everything to the backend team as they attempt to resolve the issues especially when PSN had their own issues recently (which got resolved) but I can imagine it causing confusion when SE support was trying to assist cause it was unfortunately at the same time.

It's a tough situation to deal with but we're getting there! I honestly would be happy to play again, that's all I ask for. < simple minded xD;