Full Servers; Are you fed up with it?

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Originally Posted by Rurushan

Another white knight thread that is riddled with arrogance, openly demeans anyone with a different opinion, and stands as an affront to consumer rights.

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You sir, win the entire Moogle internet, kupo!

I wouldn`t be so upset if there was a que timer for those of us waiting to play the game... I wouldn`t mind if the que was 20000+ but right now the login system is COMPLETELY RANDOM.

For example:
Today I try logging on at 8:30ish am with my husband.... 20ish minutes later he logs into the game and can play.... I`ve been trying ever since then and haven`t been able to connect. The login system is flawed... I`m sure others like me would prefer to wait our turn in line instead of having to refresh every 5 sec (which I can`t believe is better on their servers... then a que system that is actually functional).

I bought the game because I wanted to play with friends, can't even create a character on the same server let alone log into one.

I am brand new to the MMO world. As I am primarily a console gamer I don't know what a typical MMO launch is supposed to be. I just know between the beta and actual game I have spent the last week looking at error messages and checking my internet more then playing the game. It is hard to be patient when there is no definitive answer of EXACTLY when and how SE is going to make this into a usable game instead of headache where I'm looking at bunch of error messages and codes. This is not the Matrix.

Don't get me wrong. I think the game has great game POTENTIAL, but potential is worthless without followthrough and execution.

OP you are everything that is wrong with humanity, defending shit not even having reasonable arguments ....

Xiraiya you are one of those kids that kissed the teachers *** in school! The issue of not being able to log in to a game that I have purchased and being highly pissed off is acceptable and expected. I don't care what their expectations were as far as subscriber numbers and their hardware being able to handle the demands, I don't care about their technical issue excuses, what I care about is not being able to access a service I paid for period! The server issue should have been fixed within 48 hours max, buy new servers and replace, instead we get hardly any input from Square Enix and we still cant log in in 5 days after launch, WTF this is a complete fail and your ***kissing Xiraiya just pisses me off!!

Fix the damn log in issue already! Square Enixs excuses at this point have a maximum range of ZERO! I paid for a service and I expect to have access to it, I don't care about what Square Enix excuses are, they are not my problem, they are Square Enixs failure, get it fixed now no more bull**** excuses!!:mad:

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Have some respect, they are dealing with everything as well as any company can, don't act entitled, because you aren't losing out.

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I gave my money to SE with the agreement that they would provide me with a product and a service. I have neither. Yet, somehow, I'm the one that's wrong for feeling entitled? For those that share the "this is how the adult world works, child" opinion:

• I gave my money to a nice lady this morning for my coffee and biscuit. She gave me my coffee and biscuit. If she could not provide the coffee and biscuit for any reason, she would refund me and apologize profusely.
  
• My employer put another check in my bank account today as part of the agreement that I would provide my time and service to them. If I didn't provide my side of the bargain, I would get no check and probably be fired.
  
• I gave my money to SE 1 week ago, and have been given a new reason every day for why I could not take advantage of the product and service that I purchased.

If SE were a theater, they would sell a limited number of tickets for their limited number of seats. Instead, they throw caution to the wind and only stop selling tickets to the show once the theater is so full that only the revelers in the front row can enjoy themselves -- marginally. The attitude stinks of greed, but is more likely poor (no) foresight and incompetence.

Yes, there are 30 more days of free game time, and possibly years of total time left; but when I get up at the crack o' dawn to get some "me" time in because it's the only time I have available, I want the product and service I paid for immediately.

+ The little sheep agreeing with him talking about their red mage real life custom and stuff to distract from the point that all you say is empty words and clearly demonstrate you'll take everything as face value. You take a PR letter by a company and actually think it's the truth.... How ridiculous is that?

Fail Fantasy XIV: A Realm Unreachable

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Originally Posted by Xiraiya

Have some respect, they are dealing with everything as well as any company can, don't act entitled, because you aren't losing out.

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Respect? Where is THEIR respect towards customers that in good faith ALREADY PAID for a service that is not working? I have given them my money to do whatever they need to do to have the game up and running and playable. They took it with both hands and...spend it on cookies or something?

We don't act entilted, we ARE entitled by being a consumer and a paying customer. If in the slaving shithole where you live this is a foreign notion, understand that in normal countries each and any paying customer is entitled to receive the goods he paid for. Not to sweet talk, not to appologies, not to smiles but to the actual product. And that's the only thing we want now. No, they don't deserve any patience, they don't deserve any understanding. It's their fault if they could not estimate the number of players (and thus number of servers), it means they're a crappy gaming company. It's their fault they couldn't forsee this after such a HUGE beta period. If that's inconclusive, how about an OPEN BETA you incompetent bunch? Obviously, we, the paying idiots, are currently in full open beta phase...

And finally, I believe both you, your white knight order and that buffoon yoshi are still living in 1995 when servers=physical servers. FFS we live in the age of cloud computing, virtualization, do you know how friggin' easy is it to rent such options? It's a matter of 1-2 days to set everything up. And that's exactly why solutions such as these have been invented: to cater to temporary high loads that will soon disappear. But these guys are living in a damn stone age of technology.

Here's another solution that can be implemented in 10 minutes: a friggin' kick-after-15-min-afk option! The servers are now packed full with idiots that will not log out because they know they will not be able to reconnect on these shitty servers. Because they're full. By idiots that never log out. See a pattern?

And yes, flipping out and going on forums DOES help because otherwise everyone will live with the impression that everything is OK, there are no issues, etc. Everyone needs to know how shitty SE handled the re-launch, what an embarrasingly bad job they did so people can decide well-informed wether or not they agree to pay these clowns for months to come or chose another company/product. The gaming media also needs to know this to drive SE to the ground so maybe on the third re-launch they'll reconsider how they treat their playerbase or go do agriculture or any other shit, because clearly they suck at MMOs.