Why do I have 2 service accounts to choose from and neither has my beta 4 character!

Ok so in the email that was sent to me its telling that service account 3 was activated. Why is this, I am positive I selected service account 1.

Did it say your issue was being resolved or that you are SOL?

So has anyone had this error fixed for them yet? I sent out 2 emails already one at 4:20 this morning and another around 11am CST. Still no response back. ALL HAIL THE NEW ERROR 3108!

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Envoyé par JonnyRam

S-E sent me a new early access code when I submitted a support ticket about this.
Do it the right way, don't create extra work for Amazon staff.

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I would like to do it the "right way". Could you tell me how long it took from the time you created your support ticket to the time you got a response?

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I am in the same boat. Two services show up.
Select #1 and it says "This service account cannot be used in the current environment."
Select #2 and I get character creation screen without my existing character.

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Envoyé par NiarLathotep

This is where I am at. I know my characters are on service account 1, they show up on here as linked to my account. I sent an email to SE about early access code being bound to the wrong service account, but who knows how long it will take to get a response. I got 3102'd pretty early last weekend, so I'm pissed off enough, and now I might miss out on early access as well.

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Just fixed my issue using the Amazon trick.

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Envoyé par Johncue

I would like to do it the "right way". Could you tell me how long it took from the time you created your support ticket to the time you got a response?

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Ain't nobody got time for that

On a serious note, you are literally generating zero extra work for Amazon or Square Enix, the codes are randomly generated. i suppose if they DIDN'T work and you called about them then yeah maybe. Other than that nobody is working harder because you reserved another game. Sorry.

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Envoyé par aswedishtiger

Ain't nobody got time for that

On a serious note, you are literally generating zero extra work for Amazon or Square Enix, the codes are randomly generated. i suppose if they DIDN'T work and you called about them then yeah maybe. Other than that nobody is working harder because you reserved another game. Sorry.

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I did this and it did not work for me! I am legacy switching to PS3,I can play on PC but not on my PS3. I have tried using 2 codes from amazon and my original from game stop.

Where do I redeem it? I've put it on SE website and can't on FFXIV management site because you can't register any codes on there at the moment.

Seriously SE? Come on, let's know/hear SOMETHING from you guys?

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Envoyé par Khan

I did this and it did not work for me! I am legacy switching to PS3,I can play on PC but not on my PS3. I have tried using 2 codes from amazon and my original from game stop.

Where do I redeem it? I've put it on SE website and can't on FFXIV management site because you can't register any codes on there at the moment.

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see Legacy players are different because your service is already locked in and your supposed to get EA tied in with that so random codes wouldn't apply I can't imagine. I'm uncertain for a fix for Legacy players because simply put, I am not one.

Pretty sure we are on the backburner right now. Since they are having heavy traffic issues not fixing this issue lightens the load for right now.