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I had Installed the game fine on my pc which broke this morning QQ, anyway I was going to play PS3 but due to me not liking PS3 UI at all I decided to use brothers PC until mine is fixed.
His can't even get past launching the game, all I get is that black launcher. Anyway I've tried so many different things I've seen, update IE, Java, DX, and a few others and none work :(.
im having a similar prob except mine has the four buttons at bottom im using wifes pc which is trash
Se sucks this is the email they sent me about this problem Thank you for contacting the SQUARE ENIX Support Center.
This email has been sent to notify you that your ticket was received and will be responded to within 2 business days (48 hours) of receipt.
REGARDING FINAL FANTASY XIV: A REALM REBORN BETA INVITATION EMAILS:
If you believe that you should have received a FFXIV: ARR Beta Invitation email but have not yet received one, please be sure to check your spam and junk folders, as your invitation may have been inadvertently filtered. To ensure that you continue to receive emails from SQUARE ENIX regularly, please add noreply@xmail.are-enix.com to your address book.
We appreciate your patience and apologize for the delay in responding to your ticket directly.
If your issue has already been resolved and you are no longer in need of support, the URL below will provide you with a "Cancel Ticket" option to close your open ticket.
https://support.na.square-enix.
Please be advised that any e-mails sent to this address will not be answered.
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Square Enix Support Center
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I had same problem and after 4 hours of searching solution. It helped that i put default internet settings from explorer. Go to tools and bottoms is properties and there last tab at right and bottom of that page use default settings etc.Then just reopen explorer to get settings inuse and also same to launcher.
If u get unable to download version when clicking play. You need to clear temp folder,go to users/user/appdata/local/temp.
Also you need to have showing hidden folders on to see appdata folder.