Cannot log in with error 1016

Date & Time: since 2025.8.5 16:00 CEST
Frequency: consistent
World name: Omega
Character name: Smal Pudin
Retainer name: None
NPC name: None
Monster name: None
Class/Level: Miner 100
Party or solo: solo
In-game time: unknown
Area and coordinates: The Goblet
Housing: None
Steps:
1. Can normally input ID and Password and connect to chaos data center
2. Login screen shows ???s for this character only (other characters can login fine)
3. Attempting to Retrieve Character Data or login with this character results in a 1016 error code "Could not obtain world data." Also happens with travel to another data center
4. Attempting to travel to other server results in a 3306 error and then crashes the game

Connection Specs
- Type of internet connection/provider: studNET
- Modem maker/model number: TP-Link

■ PC Specs



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

FINAL FANTASY XIV - A Realm Reborn Language 1 Region 3
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 家庭版 64 位 (6.2，内部版本 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU Intel(R) Core(TM) i5-10300H CPU @ 2.50GHz (8 CPUs), ~2.5GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS F.43
SYSTEM_LANGUAGE 中文(简体) (区域设置: 中文(简体))
SYSTEM_MEMORY 7968.113MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 25243.719MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 144.218GB SYSTEM_FREEDISC_SPACE 13.113GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 331.921GB SYSTEM_FREEDISC_SPACE 30.757GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.476GB SYSTEM_FREEDISC_SPACE 488.261GB
SYSTEM_DIRECTX_VERSION DirectX 12
GRAPHICS \\.\DISPLAY1 Intel(R) UHD Graphics
GRAPHICS_CHIP Intel(R) UHD Graphics Family
GRAPHICS_VRAM 3935.000 MB
GRAPHICS_SHARED_VRAM 3984.057 MB
GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
GRAPHICS_DRIVER C:\windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_a42594d6c963e733\igdumdim64.dll,C:\windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_a42594d6c963e733\igd10iumd64.dll,C:\windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_a42594d6c963e733\igd10iumd64.dll,C:\windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_a42594d6c963e733\igd12umd64.dll
GRAPHICS_DRIVER_VERSION 30.00.0101.1273 1/14/2022 02:00:00
GRAPHICS_SHADER V:3.0 P:3.0
GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
GRAPHICS Unknown NVIDIA GeForce GTX 1650 Ti
GRAPHICS_CHIP NVIDIA GeForce GTX 1650 Ti
GRAPHICS_VRAM Unknown
GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
GRAPHICS_DISPLAY_MODE Unknown
GRAPHICS_DRIVER C:\windows\System32\DriverStore\FileRepository\nvhmi.inf_amd64_86f8a0c7adbcfe28\nvldumdx.dll,C:\windows\System32\DriverStore\FileRepository\nvhmi.inf_amd64_86f8a0c7adbcfe28\nvldumdx.dll,C:\windows\System32\DriverStore\FileRepository\nvhmi.inf_amd64_86f8a0c7adbcfe28\nvldumdx.dll,C:\windows\System32\DriverStore\FileRepository\nvhmi.inf_amd64_86f8a0c7adbcfe28\nvldumdx.dll
GRAPHICS_DRIVER_VERSION 32.00.0015.7602 4/12/2025 02:00:00
GRAPHICS_SHADER V: P:
GRAPHICS_VERTEX_TEXTURE
SOUND Lautsprecher (ME6S) {153F4D22-8E33-47B7-8075-52B2373734F9}
SOUND_DEVICE_NAME USBAUDIO.sys
SOUND_DRIVER_VERSION 10.0.19041.4355 4/12/2024 02:00:00
SOUND Speaker (Realtek(R) Audio) {B8A24915-FFCA-4E67-B8F5-935541F7D0C2}
SOUND_DEVICE_NAME RTKVHD64.sys
SOUND_DRIVER_VERSION 6.0.9186.1 6/15/2021 02:00:00
INPUT 鼠标 {6F1D2B60-D5A0-11CF-BFC7444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
INPUT 键盘 {6F1D2B61-D5A0-11CF-BFC7444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
INPUT ME6S {1CA82AE0-90B8-11EF-8001444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
INPUT HIDI2C Device {B68DA170-417F-11EC-8004444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT 2.4G Keyboard Mouse {19DF3B70-78E8-11EE-8005444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 897 SYSTEM_GAMEPAD_FOV 0
INPUT HIDI2C Device {B68E3DB0-417F-11EC-8007444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT 2.4G Keyboard Mouse {19E35A20-78E8-11EE-8006444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
INPUT 2.4G Keyboard Mouse {19E41D70-78E8-11EE-8007444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT HP Wireless Button Driver {B68ED9F0-417F-11EC-8009444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
INPUT USB Receiver {19DA8080-78E8-11EE-8001444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
INPUT USB Receiver {19DD3FA0-78E8-11EE-8002444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
INPUT USB Receiver {19DE2A00-78E8-11EE-8003444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT USB Receiver {19DF1460-78E8-11EE-8004444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0

-=-=-=-=- System Information -=-=-=-=-

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


Laptop Model Name: HP Pavilion Gaming Laptop
Laptop Model Number: 15-dk1xxx



Browser Information
- Name and version of the browser currently in-use: Microsoft Edge 135.0.3179.85
- Internet Explorer Version: Not in use

------------------------------------------------------
https://i.ibb.co/8g93Wxz7/QQ20250806-124344.png
https://i.ibb.co/Q38xshGR/QQ20250806-124227.png