Connection with the server is lost Error 90002

NA Jenova
Platform: Steam
Error message: 90002
Wifi

no other programs that im aware of
the lag and disconnect only happen during group content ie. trails, raids, pvp etc.

only have one character
not tech savvy so not sure what to do to begin to fix

play time is random when I can find the time

Hello as stated above, I get big lag spikes that usually end in being disconnected with Error code 90002. Doing solo content, and even trusts hasn't been any issue only when doing instanced content with other players. It started about 2-3 weeks ago and idk what changed. Any help would be appreciated



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\xxxxx\OneDrive\Documents
FINAL FANTASY XIV Online D:\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 11 Home 64-bit (6.2, Build 9200) (26100.ge_release.240331-1435)
SYSTEM_CPU Intel(R) Core(TM) i7-9700 CPU @ 3.00GHz (8 CPUs), ~3.0GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS F.26
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16257.852MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 21889.852MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 237.562GB SYSTEM_FREEDISC_SPACE 101.630GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.512GB SYSTEM_FREEDISC_SPACE 586.394GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS Radeon RX 580 Series
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x67DF)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 8170.988 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8128.926 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\u0407052.inf_amd64_84d15514ad17ffa0\B406619\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0407052.inf_amd64_84d15514ad17ffa0\B406619\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0407052.inf_amd64_84d15514ad17ffa0\B406619\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0407052.inf_amd64_84d15514ad17ffa0\B406619\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.21921.1000
SYSTEM_GRAPHICS_DRIVER_DATE 8/18/2024 18:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS Radeon RX 580 Series
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x67DF)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 8170.988 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8128.926 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\u0407052.inf_amd64_84d15514ad17ffa0\B406619\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0407052.inf_amd64_84d15514ad17ffa0\B406619\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0407052.inf_amd64_84d15514ad17ffa0\B406619\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0407052.inf_amd64_84d15514ad17ffa0\B406619\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.21921.1000
SYSTEM_GRAPHICS_DRIVER_DATE 8/18/2024 18:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND 4 - C27F398 (AMD High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {803E94C9-CCAA-44EE-9F94-BFC61F238B22}
SYSTEM_SOUND_DEVICE_NAME AtihdWT6.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.1.30
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/5/2024 18:00:00
SYSTEM_SOUND Speaker/Headphone (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {09074849-B967-4EDC-9A7C-ABC5356DC50E}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.9611.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 11/27/2023 18:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1EDF02C0-D0C1-11EC-8001444553540000}
SYSTEM_INPUT_NAME Razer Basilisk X HyperSpeed
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1EDF29D0-D0C1-11EC-8002444553540000}
SYSTEM_INPUT_NAME Razer Basilisk X HyperSpeed
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1EDF50E0-D0C1-11EC-8003444553540000}
SYSTEM_INPUT_NAME Razer Basilisk X HyperSpeed
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1EDF77F0-D0C1-11EC-8004444553540000}
SYSTEM_INPUT_NAME Razer Basilisk X HyperSpeed
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3B7A9410-F05B-11E9-8002444553540000}
SYSTEM_INPUT_NAME Corsair Gaming K68 Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3B7B0940-F05B-11E9-8003444553540000}
SYSTEM_INPUT_NAME Corsair Gaming K68 Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3B7B3050-F05B-11E9-8004444553540000}
SYSTEM_INPUT_NAME Corsair Gaming K68 Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {74FF80D0-D0C1-11EC-8005444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3B7B5760-F05B-11E9-8005444553540000}
SYSTEM_INPUT_NAME Corsair Gaming K68 Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
FFXIV is currently having many problems regarding vsync and framerate - Google Chrome
RtlS5Wake
Windows Input Experience
Settings
Settings


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Google Chrome
McAfee Security Scan Plus
Microsoft Edge
Microsoft Edge WebView2 Runtime
Razer Chroma SDK Core Components
Razer Synapse
Steam
Ubisoft Connect
Assassin's Creed Valhalla
Warcraft III
Webroot SecureAnywhere
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Razer Synapse
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
HP Audio Switch
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
WebAdvisor by McAfee
Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.36.32532
Launcher Prerequisites (x64)
HP Connection Optimizer
Microsoft Visual C++ 2022 X86 Minimum Runtime - 14.36.32532
Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.42.34433
HP PC Hardware Diagnostics UEFI
REALTEK Bluetooth Driver
Adobe Refresh Manager
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2022 X86 Additional Runtime - 14.36.32532
Microsoft Windows Desktop Runtime - 6.0.11 (x64)
Launcher Prerequisites (x64)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft XNA Framework Redistributable 4.0 Refresh
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
AMD Software
HP Documentation
Microsoft 365 - en-us
THRONE AND LIBERTY
FINAL FANTASY XIV Online
Wallpaper Engine
Vulkan Run Time Libraries 1.0.65.1
HP One Agent
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.42.34433
Intel(R) Rapid Storage Technology
HP One Agent
Branding64
Microsoft .NET Host FX Resolver - 6.0.11 (x64)
Intel(R) Rapid Storage Technology
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Windows Desktop Runtime - 6.0.11 (x64)
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Teams Meeting Add-in for Microsoft Office
Adobe Acrobat (64-bit)
AMD WVR64
Windows PC Health Check
NVIDIA Graphics Driver 443.18
NVIDIA GeForce Experience 3.20.0.118
NVIDIA Optimus Update 38.0.1.0
NVIDIA PhysX System Software 9.19.0218
NVIDIA Update 38.0.1.0
NVIDIA SHIELD Streaming
NVIDIA Install Application
NVIDIA ABHub
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVAPI Monitor plugin for NvContainer
NVIDIA Session Container
NVIDIA User Container
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.20.0.118
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.13.0.0
Microsoft .NET Host - 6.0.11 (x64)
AMD DVR64
AMD Settings
Microsoft .NET Runtime - 6.0.11 (x64)
Microsoft Update Health Tools
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2022 X64 Additional Runtime - 14.42.34433
AMD User Experience Program Installer
Epic Games Launcher Prerequisites (x64)
Core


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 000050A4
C:\Program Files (x86)\HP\HPAudioSwitch\HPAudioSwitch.exe 00000C18
C:\Program Files (x86)\Microsoft\EdgeWebView\Application\133.0.3065.92\msedgewebview2.exe 00005490
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00001C10
C:\Program Files (x86)\REALTEK\PCIE Wireless LAN\RtlS5Wake\RtlS5Wake.exe 00003488
C:\Program Files (x86)\Razer\Razer_Kraken0510_Driver\Drivers\SysAudio\Kraken0510Helper.exe 00001774
C:\Program Files (x86)\Razer\Synapse3\Service\..\UserProcess\Razer Synapse Service Process.exe 00002650
C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe 000011F8
C:\Program Files (x86)\Steam\GameOverlayUI.exe 000051B0
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00007974
C:\Program Files (x86)\Steam\steam.exe 00004BD4
C:\Program Files\AMD\CNext\CNext\AMDRSSrcExt.exe 00003E64
C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe 00003130
C:\Program Files\AMD\CNext\CNext\cncmd.exe 00001458
C:\Program Files\Adobe\Acrobat DC\Acrobat\AdobeCollabSync.exe 00007B04
C:\Program Files\HP\HP Media Network\HPMediaNetwork.exe 000042CC
C:\Program Files\McAfee\WebAdvisor\UIHost.exe 00004FE4
C:\Program Files\Microsoft Office\Root\Office16\SDXHelper.exe 00005E08
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00001848
C:\Program Files\Webroot\WRSA.exe 0000254C
C:\Program Files\WindowsApps\AD2F1837.HPSystemEventUtility_3.1.4.0_x64__v10z8vjag6ke6\SystemEventUtility\HPSystemEventUtilityBackground.exe 00001D2C
C:\Program Files\WindowsApps\AD2F1837.HPSystemEventUtility_3.1.4.0_x64__v10z8vjag6ke6\SystemEventUtility\HPSystemEventUtilityHost.exe 00003FE8
C:\Program Files\WindowsApps\AD2F1837.OMENCommandCenter_1101.2412.10.0_x64__v10z8vjag6ke6\OmenCommandCenterApp\OmenCommandCenterBackground.exe 000036C4
C:\Program Files\WindowsApps\MSTeams_25031.805.3440.5290_x64__8wekyb3d8bbwe\ms-teams.exe 000031A0
C:\Program Files\WindowsApps\Microsoft.GamingApp_2502.1001.6.0_x64__8wekyb3d8bbwe\XboxPcAppFT.exe 0000785C
C:\Program Files\WindowsApps\Microsoft.WidgetsPlatformRuntime_1.6.2.0_x64__8wekyb3d8bbwe\WidgetService\WidgetService.exe 00002F30
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.25012.107.0_x64__8wekyb3d8bbwe\PhoneExperienceHost.exe 000031C4
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.25011.10061.0_x64__8wekyb3d8bbwe\Video.UI.exe 00007994
C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExperience_525.1301.30.0_x64__cw5n1h2txyewy\Dashboard\Widgets.exe 00002EF0
C:\Program Files\WindowsApps\MicrosoftWindows.CrossDevice_1.25012.50.0_x64__cw5n1h2txyewy\CrossDeviceService.exe 00003B94
C:\Users\xxxxxx\AppData\Local\Discord\app-1.0.9185\Discord.exe 0000471C
C:\Users\xxxxxx\AppData\Local\Microsoft\OneDrive\25.020.0202.0001\FileCoAuth.exe 000056C0
C:\Users\xxxxxx\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00004BA4
C:\WINDOWS\Explorer.EXE 00002190
C:\WINDOWS\System32\DriverStore\FileRepository\hpcustomcapcomp.inf_amd64_c6d849cb3652cdf7\x64\BridgeCommunication.exe 000039E8
C:\WINDOWS\System32\DriverStore\FileRepository\realtekservice.inf_amd64_9d3a92437ffb40b7\RtkAudUService64.exe 00004184
C:\WINDOWS\System32\rundll32.exe 00002648
C:\WINDOWS\System32\svchost.exe 00001F28
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00002DBC
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\SearchHost.exe 00002DB4
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\TextInputHost.exe 00003218
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 0000726C
C:\WINDOWS\system32\ApplicationFrameHost.exe 000072DC
C:\WINDOWS\system32\DllHost.exe 00005834
C:\WINDOWS\system32\cmd.exe 00004254
C:\WINDOWS\system32\conhost.exe 00003DC0
C:\WINDOWS\system32\sihost.exe 00002028
C:\WINDOWS\system32\svchost.exe 00006F38
C:\WINDOWS\system32\taskhostw.exe 0000214C
C:\WINDOWS\system32\wbem\unsecapp.exe 000025F0
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00005688
C:\Windows\System32\RuntimeBroker.exe 000027B4
C:\Windows\System32\SecurityHealthSystray.exe 000043B0
C:\Windows\System32\ShellHost.exe 00002438
C:\Windows\System32\oobe\UserOOBEBroker.exe 00005AD4
C:\Windows\System32\smartscreen.exe 000052FC
D:\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher64.exe 00004A60
D:\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 00004E84
\\?\C:\Users\xxxxx\AppData\Local\Discord\app-1.0.9185\modules\discord_hook-1\discord_hook\0009c5e0028778\DiscordHookHelper.exe 00004EA4

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