Unable to begin "A Land on Fire" quest

Date & Time: April 3rd 2024, around 3pm GMT+1

Frequency: Always

World name: Phantom

Character name: K'lyria Quon

Retainer name: None

NPC name: Neophyte Adventurer

Monster name: None

Class/Level: Bard, lvl 81

Party or solo: Solo

In-game time: I don't remember

Area and coordinates: Ul'dah, Steps of Nald, X: 8.8, Y: 9.8

Housing: None

Steps:

1. Ported to Ul'dah to begin the quest A Land on Fire
2. Noted that the NPC isn't there.
3. The Yellow Quest Mark isn't visible on the minimap either
4. Checked if "The Ultimate Weapon" quest is marked as complete (it is)
5. Checked to see if my other characters in the account that meet the requirements can see the NPC (The NPC is there)