No voice acting sound in cutscenes - end of 6.0 and all of 6.01
The last part of 6.0 I had no voice acting sound - yes, it's voice acted as there are videos out that show they are definitely voiced.
All other sounds are working, the system option in FF14 voice is set to 100%. Nothing is muted in the Sound Volume Mixer. I read somewhere that Steelseries audio software (or something) might be the problem so I uninstalled it and that didn't work.
I haven't changed any sound settings, added any headsets, speakers, etc. so I don't know where to start. I could hear the voice acting at the start of 6.0 and nothing during the last part of 6.0 and nothing in 6.01.
I still have a problem with trying to play cutscenes at the inn crashing the game to the desktop, so I don't even know how to "test" any sound changes to see if it's fixed.
Some help or suggestions would be appreciated. Windows 10, laptop is about 3 months old.
Thanks in advance - I hate missing out the voiced parts of the story.