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Received an extremely prompt response for a report I filed from Gm Azilenmity.
Very kind and professional and answered all of my questions about the process.
As someone who has played 15+ years of other MMOs i've never once seen this level of player care and support. I'm truly humbled.
Watch out if you're up to no good because FFXIV has Gm Azilenmity on the lookout. :cool:
I never even made an account on this forum, but I wanted to take the time to create one and say thank you to GM Azilenmity for a very fast and professional response after a report I made on September 20, 2020 (about an hour later after the report - I was not expecting that fast since it's on a weekend and very late on NA servers). It's very heartwarming to know that the players' voices are heard even after so many years into the patches, and I just want to say thank you for your time and effort, GM Azilenmity!
P.S.
Sorry if I messed up where the post is. I wasn't sure how to create a new post because it just takes me to the homepage when I clicked on "new post." I think I might have posted under a reply instead under VictorSlain. My apology if that happened for the feedback xD
First time posting here. Created the account just to leave a positive feed back for Gm Azilenmity. He read through my long report and answered any questions/concern I have. Was very friendly and professional. I couldn't ask for more in a customer support. I really appreciate the effort.
this gm is very helpful and i wanted to say thank you for help that another gm couldnt do for me i appreciate you
Just helped by this GM, friendly, fast, and professional ^^
This GM helped me on July 14th. He was really friendly and polish, replied in a timely.
And he spoke simple English slowly for me. (because I'm not good at English)
Thank you Gm Azilenmity :D
Received a very quick response to my report I filed in game, tonight of Nov. 9th (CST)
GM Azilenmity was very kind, though straight to the point with helping me look to solve the incident that took place this evening.
I've been very thankful to have help from all the GM's that have taken time to assist me since I started playing in the FFXIV community.
However, with that said, I've been most pleased with the assistance that GM Azilenmity has provided me tonight.
Very professional, helpful, and most kind!
What will stick with me for time to come with your assistance is what you said at the end: "Never forget, a smile better suits a hero!"
Thank you, GM Azilenmity! :D
I just finished talking to the GM earlier and my experience was really positive. He was very professional and kind! One of the best experiences i had with GMs in games.