NA Data Center Network Technical Difficulties (Jul. 19)

We are currently addressing technical difficulties with degraded performance on certain internet routes, causing players to experience the issues listed below.

More information will be provided as the situation develops.

[Date & Time]
From Jul. 19, 2019 11:15 a.m. (PDT)
From Jul. 19, 2019 18:15 (GMT)
From Jul. 19, 2019 19:15 (BST)

[Details]
・Disconnected from NA data center Worlds
・Difficulty logging in to NA data center Worlds
・Difficulty accessing, sending, and receiving data from NA data centers

[Affected Service]
・FINAL FANTASY XIV

During the times listed below, we experienced technical difficulties with degraded performance on certain internet routes, causing players to experience the issues listed below, but we are pleased to announce that the underlying network issues have been addressed.

[Date & Time]
Jul. 19, 2019 11:15 a.m. to 11:20 a.m. (PDT)
Jul. 19, 2019 18:15 to 18:20 (GMT)
Jul. 19, 2019 19:15 to 19:20 (BST)

[Details]
・Disconnected from NA data center Worlds
・Difficulty logging in to NA data center Worlds
・Difficulty accessing, sending, and receiving data from NA data centers

[Affected Service]
・FINAL FANTASY XIV