NA Support Center Service Technical Difficulties (Mar. 2)

We are currently experiencing technical difficulties in receiving calls at the North American Support Center.

We will still be able to accept inquiries via e-mail and online chat.

We apologize for the inconvenience.

[Date & Time]
From Mar. 2, 2018 9:00 (PST)

[Details]
- Unable to contact the North American Support Center via telephone

[Cause]
Under investigation

[Affected Services]
- FINAL FANTASY XI

We have experienced technical difficulties in receiving calls at the North American Support Center.

We are pleased to announce that the issue has been resolved, and we apologize for any inconvenience this may have caused.

[Date & Time]
From Mar. 2, 2018 9:00 a.m. to 12:00 p.m. (PST)

[Details]
- Unable to contact the North American Support Center via telephone

[Cause]
Equipment issue

[Affected Services]
- FINAL FANTASY XIV