Items vanished buying level 60 story

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Date & Time: 6th Sept 2017. 11am
Frequency: every day
World name: Louisoix
Character name: Popo Potshot
Retainer name:
NPC name:
Monster name:
Class/Level: 60
Party or solo: solo
In-game time: as above
Area and coordinates: Lomsa Lominsa
Housing:
Steps:
1. Many items missing
2. Aetherite points vanished, mounts can't be ridden and many gone. Minions vanished. Airship pass gone. too many more to list.
3. I want these items back, I've recovered some aetherite points but my entire game is much slower and boring. I didn't buy the level 60 upgrade to be ripped off, put these items back or I'll seek financial restitution of £100.
*Add more steps if necessary

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