Recovery from Login Difficulties (Dec. 13, Dec. 14)

At the following time, we experienced technical difficulties where players may have had a difficult time logging into FINAL FANTASY XIV or were disconnected from the server.
In addition, players may have had difficulties logging into FINAL FANTASY XIV Forums, The Lodestone, and Mog Station as well.

We are pleased to announce that the issue has been resolved, and we apologize for any inconvenience this may have caused.

[Date & Time]
Dec. 13, 2015 from 5:24 p.m. to 5:38 p.m. (PST)
Dec. 14, 2015 from 1:24 to 1:38 (GMT)

* Regarding the issue causing players to be disconnected from the server, certain players may continue to experience this until around 7:24 p.m. (PST) / 3:24 (GMT).

[Details]
・Unable to log into FINAL FANTASY XIV
・Getting disconnected from FINAL FANTASY XIV servers
・FINAL FANTASY XIV Forums
・Unable to log into The Lodestone
・Unable to log into Mog Station

[Cause]
・Server program issue

[Affected Services]
・FINAL FANTASY XIV
・FINAL FANTASY XIV Forums
・The Lodestone
・Mog Station