Still acn not pre order heavensward

So two days until early access and still can not pre order heavensward. I have spent time with online support on the psn they tell me to contact the developer I have contacted the developer and all I got was a confirmation e mail about how they got my email and will respond in 48 hrs, well that was last week and no response. Help

did you pre order it though gamestop or PSN

If you are in Europe and trying to buy through PSN, it seems you can't until 19th.
=x