Glitched cutscenes

ISP:
Comcast

Type of Internet Connection:
Cable

Internet Connection Speed:
3.5Mb/s

Date & Time:
Repeatedly, the first time being immediately after launch and most recently being this week.

Frequency:
Always

Character Name:
Initially Shortei Jag, currently Calico Jag

Race:
M Lalafell and F Mi'qote respetively

World:
Midgardsormr and Excalibur respectively

Steps:
Cutscenes do not execute correctly. A number of graphics fail to display entirely. Occasional "black smudging" effect between one scene and the next. Whenever non-interactive text is displayed during a cutscene, the graphics fail to display entirely, and the screen goes fully blank (except for the text). This occurs even during the opening cutscene.

I believe my drivers are updated. I am playing running Windows on Boot Camp on a MacBook Pro.

Greetings JT_Jag,

We thank you for posting your concerns regarding Glitched cutscenes. I have made sure to submit all of your information to the development team and they will thoroughly investigate this matter based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking Here or Here for any details regarding the development team's investigation.

Thanks for your report!

- Furlamseere