A Relic Reborn (Artemis Bow) - Didn't obtain Titan's Key Item

ISP:
Cox Cable

Type of Internet Connection:
Cable

Internet Connection Speed:
10 MB/s

Date & Time:
Date and time of when the issue occurred. Please be sure to state the time zone of your region. (Example: Pacific Time = PST/PDT)

Frequency:
State how frequently the issue occurs. Please select from the following.

Once (Did not reproduce)

Character Name:
Syaoran Li

Race:
Miqo'te Male

World:
Gilgamesh

Class/Level:
Level 50 Black mage

Area and Coordinates:
The Navel (Hard)

Party or Solo:
Full Party, 8 members.

NPC Name:
None

Monster Name:
Titan

In-Game Time:
5:50 AM PST (December 17th, 2013)

Steps:
We queued for Duty Finder for The Navel (Hard) with 3 people. Myself, Sakura Kinomoto, and Doctor Tran. On our second attempt, we defeated Titan successfully and after we exited, Sakura and myself noticed we had no completion of the quest, but Doctor Tran had completed it for Warrior. We did not try to replicate this fight to see if it would occur again because this fight is not easy.

This is very frustrating since this fight can be quite difficult at times, depending on the group. Having to do the fight again for something we already successfully completed would be very disappointing. Please help us out and thank you for your time reading this.

I posted my own thread on this, but didn't see this one until now. I'll repost my details here to collate the problem in one place, as I'm hacing the EXACT same issue, at the same stage of the quest:



I twice defeated Titan on Hard mode for my Bard's relic quest (as a Bard - I have no other level 50 combat class) last night, but twice did not receive the Hyperfused Ore as a reward for doing so and the quest did not advance to the next stage. Please can this item be credited to my character and the quest manually moved to the next stage, as without GM involvement I will be unable to progress further.

Time: Around 23:30GMT, 17/12/2013
Frequency: Always
World name: Sargatanas
Character name: Mercury Storm
NPC name: n/a
Monster name: Titan (Hard mode)
Class/Level: Bard, 50
Party or solo: Party
In-game time: Around 23:30GMT, 17/12/2013
Area and coordinates: The Navel (Hard)
Steps:
1. Be at the point in the Bard's relic weapon quest where you are required to defeat Titan on Hard mode.
2. Defeat Titan on Hard mode.
3. No quest item received and quest is not progressed.

I just found the following on another part of the forum: http://forum.square-enix.com/ffxiv/t...-%28Dec.-18%29

[Current Known Issue]
- An issue wherein the quest “A Relic Reborn (Artemis Bow)" becomes impossible to progress.

SAme problem accept on Amdapor keep

Greetings Syaoran_Li,

I am sorry to hear you are having trouble with A Relic Reborn. This matter has already been brought to our attention and is currently under investigation by development. I recommend checking Here or Here for any updates in the future!

- Furlamseere