Forum Top: Website/Companion App Feedback & Suggestions

They were very kind, clear and responsive in taking my ticket. It was not even a half hour since I sent it that I was contacted by them for more...

Just want to thank you for your quick and awesome response to my concerns about some gross conduct. You made me feel like my concerns were valid and...

GM Amathyphise was fast in responding to my harassment report (they sent me a private message when less than thirty minutes remained before...

11/10 for giving me a spoop during a boss fight and seeing the "GM" handle pop up in my chat. They were excellent in their response and follow up...

Maybe this can be a start to listing off your favorite in-game GMs?! If this already exists (I did a search) let me know! Otherwise, I'll sound off...

Hello, I would like to ask you to rename the Paladin skill Holy Spirit, as it is offensive for us Christians Orthodox to see the name of my God to be...

GM Layhosheon quickly and professionally responded to a harassment report I filed against a player during a Duty Roulette: Alliance Raids instance.

GM Zezejires got back to me really quickly about my issue, and was polite and professional throughout. Thanks!

When you four man que for a roulette why is it extremely prone to putting our group within Satasha or Copper Mines when we are level 70+? Can the...

It was very polite and heard me rant about my case and got the information it needed. Let's hope it works out well!

A couple of days ago I got scammed in a housing trade with a player. He scammed me out of 50mill gill after agreeing to a contract to the trade. ...

I had an issue in a dungeon and for the first time playing and it compelled me to go through the report process. This was the first time I ever had...

Item locking is a feature most mmo games have, for example WOW; where you can lock in a piece of equipment or item to prevent accidental actions like...

The GM contacted me a few hours after my report. GM Reddipton was supportive, polite and gentle. This was the first time I made a report and my first...

The biggest complaint I hear among my friends, and the one I have myself, is wanting more plates to save glamour sets!! I can come up with a lot of...

The current app for two factor authentication is in need of an update. I believe it's not too much to ask to have the app updated to include a...

Small piece of feedback for the Mog Station. A while back, I purchased and used Tales of Adventure: Stormblood for an alt of mine back in 2019. ...

I don't really post much and less so do I post a complaint of this nature but here it is.. With the recent release of the crafted Zurvan weapons.....

This was the first time I had to contact a GM in 7+ years of playing, and they were not only incredibly helpful, but they were warm, personable, and...

So recently we had 2 incidents of FC chest thefts that happened on 2 consecutive days. It was the same person but on his alts. He asked to join the...