Forum Top: Website/Companion App Feedback & Suggestions

I would like to thank the GMs who have been helping my support case. I have been getting pestered constantly and they have always been quick to...

(apologies ahead of time if this is posted in the wrong section. i've never used the forums before.) Probably close to 2 years ago my girlfriend...

Shoutout to GM Rhinedynast! He was really nice and I appreciated that he reached out to me and helped me with my situation. It really made my day a...

Thanks a lot for not just responding to the report, but also uncovering my real issue with this entire incident. And on top of that, start a...

Where to being? My mind is blown! I actually made this account just now to specifically thank GM Rhinedynast, this exceptional GM handled the...

Another fine GM who was very prompt in responding to a harassment report I filed after dealing with a group of people belittling dps and healers in...

I had to contact support because I got the following while trying to add subscription time. When I tried searching for it in support center I...

As of this posting, I used a Phantasia a couple days ago, yet it's still showing my Roegadyn. This system should update at least once per day,...

Gm Rhinedynast was very quick to respond and without a form letter reply! I was in the middle of a PVP match at the time they replied, which they...

For those of you with the Steam App, this is already a feature you're familiar with. Trying to log into a website or your account, and need that...

Talked to them in game after reporting someone doing nothing in Dun scaith They sounded like they were reading from a script, even more so when I...

Not only was the response to an (admittedly minor but frustrating situation of a player repeatedly pulling Primals and auto-running until they died...

Very impressed with exemplary work and response time of GM Rhinedynast from FFXIV support. Just recently I was helped in an extremely timely...

I don't usually post on the forums, but I wanted to say I truly appreciate what the GMs do. There are so many people that are vile who can make the...

I appreciate you very much for being so kind and quick to reply to a situation regarding another player. I was feeling really kind of hurt, their...

Thank you for being so understanding and helpful!! :)

Thank you again Gm Unurlotho for the swift response to my ticket, and being very kind and patient while I was fending off my cat from typing. ...

would like to post a quick thank you for Gm Caerdramir for the really quick reply and his concern with the problem at hand ^^

While this is not my first contact with the game's support staff, it certainly an exemplary example of the promptness and professionalism I have come...

Quick shout out to my homeboy GM Rhinedynast. Glad I was able to speak with him as we worked through a minor situation involving another player. I'm...