Forum Top: Website/Companion App Feedback & Suggestions

Thank you for being so understanding and helpful!! :)

Thank you again Gm Unurlotho for the swift response to my ticket, and being very kind and patient while I was fending off my cat from typing. ...

would like to post a quick thank you for Gm Caerdramir for the really quick reply and his concern with the problem at hand ^^

While this is not my first contact with the game's support staff, it certainly an exemplary example of the promptness and professionalism I have come...

Quick shout out to my homeboy GM Rhinedynast. Glad I was able to speak with him as we worked through a minor situation involving another player. I'm...

GM Rownxivoh was very polite and understanding with my concerns. They were very professional and polite. I'm very happy with their 5 stars service. ...

My concerns were addressed relatively swiftly and GM Rownxivoh was kind and helpful. Polite and supportive. Thank you for reaching me so quickly.

It looks like the Lodestone was recently updated to have an extremely white background and is very strenuous on the eyes. Is there anyway we could...

I say this is WAY to slow. It takes ages to load even though the rest of the website is very fast and before people say 'must be your internet', no...

Hello, I would like to suggest that game updates do not reset when they fail to fully download. I do not always live in areas with a stable internet...

Here is the idea replace libra eorzea with a fully functional lodestone app with all features of the lodestone

I'm all for updating websites and changing things to freshen stuff up...but why did SE feel the need to give us avatars that look nothing like our...

The example is a quick edit of the current banners in the game but I"m wondering why they come off as so mismatched. The original has game content...

Wish there is a page to show my character progression where I am at with the story and how many quests I've completed and quests left or missing...

A small suggestion that may make more money for this game. Make all emotes, clothing and mounts acccount wide. I would most likely buy these things...

not sure if this is the appropriate area to ask for this, but for the last few patches you folks haven't been listing the new items available with...

GM Caedramir helped me out twice in one day with my encounters. They have been most professional and caring as well as understanding. Thank you so...

Thanks for the fast response on the ticket I sent in. It was great to get such quick support for an issue that has been bothering us for the last few...

Thank you for very quickly replying to my support ticket and making me feel like a valued customer. Square Enix customer support is no joke!

I'd like to thank GM Rhinedynast for his quick and polite response to my ingame ticket. Keep up the good work, the game is better for it! B