Forum Top: Website/Companion App Feedback & Suggestions

They responded quickly and extremely respectfully to a support ticked i put in today. I was so un used to the GM noise i almost ignored them by...

Had an issue where others were harassing a friend in O4 Normal. The GM responded in a timely manner and got in touch with my friend soon after. Thank...

Had an issue with the player and he contacted within around 10 minutes, inquiring on such issue. Its nice to see that we can count on more than...

Is pretty much what I have to say. Replying under ten minutes is faster than expected with most MMOs who'll take half a day then let the offender...

I appreciate how calm, and polite customer service has been, but it has not been good enough. I purchased Heavensward Ward Knight armor on one of...

Thank you very much for your fast response and helpful ^^

This GM assisted me in my quest for justice, valor and all things honorable in Eorzea. They assured me their hunger for justice would be sated and I...

I usually avoid GM reports as much as possible, but you made the experience pleasant and quick. Makes FFXIV feel like its in very good hands. Thank...

Thank you so much for being very understanding of my recent harassment report, alongwith your positive comment towards my patience with the harasser....

GM Tehmuhsae promptly responded to my report about an unruly player who continued to harass us throughout a dungeon. He was very clear with his...

I had to experience a very uncomfortable altercation in an ex roulette early in the morning where someone directed hate speech at me and another...

Thank you for getting back in good time on a late Friday night.

I had a lot of questions today pertaining to some sections of the ToS that were not very clear to me (specifically those regarding...

Had an issue with some griefers. Didn't expect to hear so soon! 11/10

Thank you so much for not only taking the time to read my report, but also being patient as I was currently in a duty! I was surprised by the swift...

Shout out to Gm Iluvoratin, thanks for responding quickly to my report man good sh*t! :D

I am mainly writing this because I find support for victims of Scams is very lacking. I recently contacted the GM's in game about a scam. I joined...

Gm Rhinedynast was both professional and friendly. They contacted me surprisingly fast and listened to what I had to say. Afterwards, they asked if...

I had a call regarding a rude player and Gm Xithultor was quick to respond and extremely kind and pleasant to talk to. They asked a few questions...

I had a call regarding a player interaction, GM Xithultor was polite prompt, and assured me my issue will be resolved.