Forum Top: Website/Companion App Feedback & Suggestions

GameGuard uses rootkits to proactively prevent cheat software from running. GameGuard hides the game application process, monitors the entire memory...

Thanks for the quick response!

He responded to my call in a timely manner and his responses were very personable. 10/10 interaction :) Just waiting to find out what happened...

I recently ticketed the support team to try and make my character an exception to an odd rule so I can go play with some new friends, but was...

I subscribed to a couple forum threads and I would like to receive email notifications when a new post on them arrives. But I cannot find the option...

With the Mega Mog Station Sale upon us, I have been reminded of just how tedious buying multiple items on the site can be. The addition of a shopping...

GM Rhinedynast treated me with kindness, understanding, during our follow up conversation. Truly the kind of fellow you want handling inquiries. ...

I encountered an issue with fair play in Feast ranked 4v4 and was happy to get a prompt and thorough reply from Rhinedynast (despite my incorrect...

GM Dorxenore was professional and helpful. He answered all my questions and took the time to follow up with me.

Good evening everyone! I have been contacting SE support for world transfer. My friends are in Gilgamesh and the world is currently congested for...

They responded quickly and extremely respectfully to a support ticked i put in today. I was so un used to the GM noise i almost ignored them by...

Had an issue where others were harassing a friend in O4 Normal. The GM responded in a timely manner and got in touch with my friend soon after. Thank...

Had an issue with the player and he contacted within around 10 minutes, inquiring on such issue. Its nice to see that we can count on more than...

Is pretty much what I have to say. Replying under ten minutes is faster than expected with most MMOs who'll take half a day then let the offender...

I appreciate how calm, and polite customer service has been, but it has not been good enough. I purchased Heavensward Ward Knight armor on one of...

Thank you very much for your fast response and helpful ^^

This GM assisted me in my quest for justice, valor and all things honorable in Eorzea. They assured me their hunger for justice would be sated and I...

I usually avoid GM reports as much as possible, but you made the experience pleasant and quick. Makes FFXIV feel like its in very good hands. Thank...

Thank you so much for being very understanding of my recent harassment report, alongwith your positive comment towards my patience with the harasser....

GM Tehmuhsae promptly responded to my report about an unruly player who continued to harass us throughout a dungeon. He was very clear with his...