Forum Top: Website/Companion App Feedback & Suggestions

Just wanted to do a quick shout out to my homie Voxpainet for helping my case swiftly! It helps a lot when you go through harassment and a GM is...

Ive tried everything I can to get the companion app to work on my phone, I have gone through lists of things to try that were stated in the past by...

A fantasia potion is pretty expensive , especially if you only want to change skin and eye color, and not race and gender. To have a way to change...

leaving forum posts is great and all, but every time someone has a shiny new idea, i would imagine really exemplary service by the GM department can...

Hey, Sidric Shieldbreaker here. Just wanted to say thanks to Gm Ranisseile for that fast resolution to my issue. Glad Square-Enix has you on...

Thank you Gm Ranisseile for your fast response to my support ticket! I have never had a more swift response to any technical support claim (in any...

Gm Ranisseile, just came to say that your support in-game, regarding the report I sent about the harassment that my friend has gone through, was...

In the item description of all orchestron rolls, it would be nice if it says where in the orchestrion list it appears. EG: "Music roll for...

So I was linking FC mates to a video of the butt carting glitch from back in 2015 and one thing led to another and we collectively decided it would...

I understand this isnt a common thing that happens but this is the first time i really witnessed it first hand. A player Drops out of a 24 man raid...

So, I took a bit of time to think about this and what if HOUSING was instanced? That way nobody could resell or profit from relocation etc since I...

Gm Laghegath, excellent response time to my ticket about a player abusing the weekly reward cap. I really really appreciate getting contacted in a...

GM Unairoralea was very prompt to answer my call. Unairoralea was very professional and addressed my issues with kindness and understanding. Keep up...

I forgot to copy your name but I hope I got it right from another thread, thank you for your time and the fast response!

GM Lydahkny is swift, professional, and has a nice personality, too. *fistbump*

I continue to appreciate this GM's honesty, thoroughness, and communication. After another anonymous GM poorly handled a ticket, the follow-up got...

Ticket 12149568 in this case. I get a reply asking me for details that were already in the ticket. And when I try to reply to the message to say as...

thanks for all the attention and speed of service, really appreciate the work you are doing, thank you very much for the great work ^^

Sonnokoth replied to my report within 5 minutes of it being sent, that's some speedy service right there.