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Forum Top: Website Bugs

  1. Sticky Thread Sticky: Welcome to Forum: Website Bugs!

    The purpose of this forum is to collect reports on issues that players have experienced in FINAL FANTASY XIV official forums, the Lodestone and/or...

    Started by Gildrein‎, 08-21-2013 03:20 PM
    • Replies: 3
    • Views: 4,990
    08-21-2013, 03:24 PM Go to last post
  1. Retainer Service Does Nothing If Using Old Payment Processor

    I have had an ongoing subscription for many years and therefore was using the old payment processor still. I tried to add a retainer to my...

    Started by Jeeqbit‎, 05-09-2025 04:57 AM
    • Replies: 1
    • Views: 135
    05-12-2025, 10:07 PM Go to last post
  2. Lodestone Profile disappeared

    I transferred from OCE to NA Aether on 4/12/2025. I had to delete a character of the same name beforehand. But I have been logging in and out of...

    Started by MadiMortir‎, 04-28-2025 09:51 PM
    lodestone bug, lodestone character, lodestone issues
    • Replies: 0
    • Views: 122
    04-28-2025, 09:51 PM Go to last post
  3. Character Orchestrion List Checkbox Mislabeled

    Currently when looking at Orchestrion Rolls for your character, the Orchestrion List has a checkbox that states "Display unlocked songs only" but if...

    Started by CatStarwind‎, 04-25-2025 04:55 AM
    • Replies: 0
    • Views: 97
    04-25-2025, 04:55 AM Go to last post
  4. I'm trying to qualify for Campaign B in the Spring Community Support Campaign

    I followed all the instruction, but before I clicked "end recruitment" I had a weird message in the recruitment thread that stated "Recruitment...

    Started by Icarusqt‎, 04-16-2025 09:49 PM
    • Replies: 1
    • Views: 218
    04-22-2025, 06:10 AM Go to last post
  5. Can't create a page for my FC in the Community Finder

    I'm trying to join the Community Support Campaign, but apparently, my character, which is the FC master, isn't qualified to create a FC page in the...

    Started by Nibelung2‎, 04-20-2025 06:07 PM
    • Replies: 0
    • Views: 103
    04-20-2025, 06:07 PM Go to last post
  6. Error i2501

    Last Thursday when I tried to enter a game time code, I got an error i2501 so I contacted support. I attempted the troubleshooting they suggested...

    Started by Midare‎, 03-28-2024 02:47 AM
    • Replies: 7
    • Views: 1,307
    04-19-2025, 02:21 AM Go to last post
  7. Can't buy more retainers

    As stated in the title, I can't hire more retainers through the Mogstation. I currently have 2 additional, but want to upgrade. However, whenever I...

    Started by Memyx‎, 07-18-2024 07:40 AM
    • Replies: 6
    • Views: 1,131
    04-06-2025, 07:01 AM Go to last post
  8. Lodestone Character Images Not Updating

    Details: The character preview has been showing the wrong model on the Lodestone despite showing the correct class and "equipped gear" in the...

    Started by JAMation‎, 07-03-2024 07:06 AM
    3 Pages
    1 2 3
    display bug, lodestone bug, lodestone character 1 Deleted Post(s)
    • Replies: 27
    • Views: 6,506
    04-03-2025, 12:19 PM Go to last post
  9. Housing !!!

    I have been playing for a couple of years now, excited to move from Warcraft to here but the most frustrating thing ever is the housing in FF...it's...

    Started by Briayi‎, 03-14-2025 01:58 AM
    • Replies: 2
    • Views: 338
    03-22-2025, 09:27 AM Go to last post
  10. Online Store - "Garden Palm Tree" and "Cactus Patch" descriptions

    The descriptions (and screenshot captions) for the new "Garden Palm Tree" and "Cactus Patch" items on the Online Store are mixed up.

    Started by InfinityZero‎, 03-10-2025 06:32 PM
    online store
    • Replies: 0
    • Views: 320
    03-10-2025, 06:32 PM Go to last post
  11. Regarding Emote from Event (probs in the wrong section)

    I think it's wonderful we got an emote from the current Valentoine's Event but can I suggest we get a "propose" emote included in the Eternal Bond...

    Started by OniKimoto‎, 02-07-2025 01:33 AM
    emote, eternal bond
    • Replies: 0
    • Views: 254
    02-07-2025, 01:33 AM Go to last post
  12. New Mogstation Gifting System (Unable to Gift items to Friends)

    Since the new Mogstation gifting update has gone live, I am unable to gift friends certain items. Such as the new Mechanical Lotus mount. I...

    Started by Lambda-Delta‎, 10-25-2022 07:50 PM
    2 Pages
    1 2
    gift, gift items, mogstation, mogstation bugs, mogstation items
    • Replies: 11
    • Views: 17,651
    01-07-2025, 07:41 PM Go to last post
  13. Credit Card Payment is completely broken.

    You've changed the credit card entry method on the Mog Station and Store site -- and now it is COMPLETELY broken and has been for three days now....

    Started by Communion‎, 04-24-2024 04:47 PM
    6 Pages
    1 2 3 ... 6
    pain, please fix this asap 2 Deleted Post(s)
    • Replies: 53
    • Views: 37,706
    12-30-2024, 07:49 AM Go to last post
  14. Online Store Bug - Backward Doggos

    Someone got the Doggos Backward: The "White Inu Kabuto" is a black dog The "Black Inu Kabuto" is a regular Shibe with white belly floof.

    Started by nix-nox‎, 12-24-2024 07:20 AM
    • Replies: 1
    • Views: 382
    12-25-2024, 03:17 AM Go to last post
  15. Unable to reply to bug report

    Unable to reply to bug report. I want to provide information as requested but am blocked from replying to the thread...

    Started by Gokki‎, 12-21-2024 12:30 PM
    bug, thread, unable
    • Replies: 1
    • Views: 300
    12-21-2024, 11:11 PM Go to last post
  16. Lodestone character image enabled headgear by itself

    After 7.1, I noticed that one of my character's icons had changed in the lodestone to display headgear that I disabled in game. I checked in the game...

    Started by lunartears‎, 11-28-2024 05:46 AM
    • Replies: 2
    • Views: 538
    11-28-2024, 06:40 PM Go to last post
  17. Broken Links on Mog Station

    You have broken links on the Mog Station. Renaming, World Transfer and Retainer Service all link to Address Change and NOT to their intended targets....

    Started by Communion‎, 04-24-2024 03:06 AM
    • Replies: 5
    • Views: 2,058
    11-02-2024, 01:20 AM Go to last post
  18. Online Store not displaying correctly

    Details: after latest patch of Online store, the store now not displaying correctly, what i tried: - used different browsers - deleted all...

    Started by WorstOne‎, 03-17-2024 10:27 PM
    online store
    • Replies: 1
    • Views: 795
    07-25-2024, 12:18 PM Go to last post
  19. The EU FFXIV Store Page isn't Loading Fully.

    I'm certain there are others who aren't able to access the store right now in the Middle East region - Why? No idea. If you aren't from ME region,...

    Started by Alninio‎, 07-25-2024 12:10 PM
    europe, loading issue, region, store, website bug
    • Replies: 0
    • Views: 503
    07-25-2024, 12:10 PM Go to last post
  20. Time Cards and Retainers

    If you (FF14 team) are in no hurry to fix payment issues (July is inexcusable) and will force many players to use time cards. The players with extra...

    Started by TheArcticOne‎, 06-02-2024 08:25 AM
    fix this asap, you have to
    • Replies: 6
    • Views: 1,227
    07-14-2024, 02:25 AM Go to last post

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