Forum Top: Separate Support Required

When I use my "Gauss Barrel" ability the "Heat Gauge" UI element covers up my "Ammunition Gauge" UI element. Previously to acquiring and using the...

I keep getting Error Code: i2501 whenever I try to make a payment on mogstation whether it's adding a subscription or trying to get a world...

Initially, upon trying to patch, I received the following error: I attempted running normally and running as Administrator. After receiving...

Was asked to await in-game call from GM regarding my issue. In short, I have a glitch where my character is still receiving Experience Boost from...

Currently, buying Crysta using Paypal is not possible because the Mog Station simply returns with a "Thank you, etc" message instead of actually...

Is there an email address or someone I could call for support? I just got a new phone and I didn’t get the emergency removal code for my one time...

I created a character on Midgardsormr back in early August and I'm wanting to transfer to Famfrit. MogStation is telling me the character is still in...

hello, i want to know how long my character was been made since from achievement tracking at lodestone my character already like 6 month old, i cant...

Hi all, for mistake I dropped the blue equipment needed to complete the lv45 warrior quest, now I cant complete that cause it ask me to wear those...

Dear Sir/Madam I am writing regarding an Issue that has surface when I tried to play and config my newly bought MAC version. My setup consists...

I have a weird problem, since I started the game I have received numerous achievements and a lot of titles. Unfortunately under character menu, under...

The creation date has passed 90 days and we have left the inquiry, but the solution is still not possible. I made a payment because I can try to...

So i have jp ffxiv account and i bought several game time card when i was in japan, one of my game time card has incorrect serial code in it. What...

Hey Probably not the right place for this but honestly getting a second..or a third opinion is better than waiting for support to replay to me...

So I purchased FFXIV (ARR/HW/SB bundle). I log in the same way. But when I hit "start" at the main menu, it forces me to pick a date center, which I...

I can't transfer from Jenova to Goblin. My character in Jenova was created around the end of September or the 1st of October. How can I find out...

I wanna move from Adamantoise to Tonberry for my friends. but system says I can't... It says - This character cannot use the World Transfer...

Welp guess I figured I would come back to technical support thread because I can no longer reply to my previous one that was moved. Got an email...