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Forum Top: Separate Support Required

  1. Sticky Thread Sticky: Welcome to the "Separate Support Required" Forum!

    This subforum will serve as a place to indicate that support is not able to be offered by Square Enix for the particular concern. While we may...

    Started by Luxpheras‎, 12-05-2017 04:35 AM
    • Replies: 0
    • Views: 7,034
    12-05-2017, 04:35 AM Go to last post
  1. 17% packet loss to server 204.2.229.234 when connecting to Aether (204.2.229.9)

    After randomly getting disconnected from the game server and extensive troubleshooting of my home network, and multiple other threads with...

    Started by Randomsel‎, 07-29-2019 11:58 AM
    • Replies: 2
    • Views: 1,485
    08-01-2019, 10:19 AM Go to last post
  2. Lag and Latency Issues

    Hello, A few months ago I got into this game. At first I was playing on my Ps4 and was using the Wi-Fi to play the game. I would constantly get...

    Started by Xazuzu‎, 07-29-2019 10:34 AM
    • Replies: 1
    • Views: 1,481
    08-01-2019, 08:15 AM Go to last post
  3. Constant 90002 Errors

    These are driving me up the wall, and tonight it's the worst it's been in a long time. I can barely stay connected for more than 5 minutes at a time...

    Started by Kalo‎, 07-26-2019 11:16 AM
    • Replies: 1
    • Views: 1,168
    08-01-2019, 03:23 AM Go to last post
  4. 90002 error

    why am i kept getting this 90002 error? is there a way to fix this >.<

    Started by Jilliebeans‎, 07-30-2019 11:24 AM
    • Replies: 3
    • Views: 1,345
    08-01-2019, 01:49 AM Go to last post
  5. 90002 errors constantly

    This has been going on since I returned to the game in early may. I have played on and off since 1.0 and never previously had this issue. I've seen...

    Started by xyaie‎, 07-25-2019 09:53 AM
    • Replies: 3
    • Views: 1,589
    07-27-2019, 08:22 AM Go to last post
  6. FFXIV Boot Error: Internet provider does not let me complete version check

    I know there are tons of threads about this, but as far as I have searched, I haven't find one thread with my problem (but I'm pretty sure they are a...

    Started by Vikram‎, 07-16-2019 04:12 AM
    • Replies: 6
    • Views: 2,768
    07-23-2019, 04:00 AM Go to last post
  7. Random 90002 d/c to start screen

    I play on Ultros on the Primal Data center getting random 90002 d/c to start screen it can happen anytime while questing in the world, during a...

    Started by Riakon‎, 07-09-2019 12:01 AM
    • Replies: 4
    • Views: 1,515
    07-20-2019, 06:57 AM Go to last post
  8. Started using a VPN, now can't connect to NA servers without it

    Basically the title. Started using Mudfish yesterday because it gives me a good ~25ms boost, but as of today I can't actually connect to the NA data...

    Started by Xothic‎, 07-10-2019 05:37 PM
    • Replies: 2
    • Views: 2,682
    07-20-2019, 01:07 AM Go to last post
  9. PS4 Client making you FULL reinstall for 5.01

    PS4 is trying to making me fully reinstall 40gbs of data for 5.01. I believe it said version 7.81 or 7.87 for PS4 Client. The PS4 itself is up to...

    Started by Dregnautt‎, 07-17-2019 11:50 AM
    #patch5.01, #ps4, #ps4client, #ps4updateissues, #update
    • Replies: 4
    • Views: 1,208
    07-18-2019, 01:14 AM Go to last post
  10. Constantly getting Error 90002

    I also get some massive lag spikes occasionally, where my rotation will act like its gone back in time, i.e. back to riot blade instead of at the end...

    Started by Koravel‎, 07-10-2019 02:15 PM
    • Replies: 4
    • Views: 1,823
    07-17-2019, 04:28 AM Go to last post
  11. Can't Continue with MSQ NPC not there.

    So my MSQ quest is bugged and will not let me continue . there is no way for me to fix this with out the help of the GM. and i am missing out on some...

    Started by Gaza767‎, 07-16-2019 09:04 AM
    msq
    • Replies: 1
    • Views: 2,379
    07-16-2019, 09:11 AM Go to last post
  12. My Level 72 Dragoon has lost all Class Job actions abilities above level 50

    My user profile for Level 72 Hugo, Dragoon, is becoming increasingly screwed up. In Shadowbringers the MSQ is up through level 72 and my armor is...

    Started by Uppity‎, 07-14-2019 04:47 AM
    shadowbringers, stormblood
    • Replies: 5
    • Views: 4,356
    07-16-2019, 04:30 AM Go to last post
  13. "The entered code has already been registered"

    It's been 10 days going back and forth with support to no avail, so I'm trying the official forums to see if I can get something more than automated...

    Started by Deproxy‎, 07-14-2019 01:43 AM
    • Replies: 3
    • Views: 7,627
    07-16-2019, 03:32 AM Go to last post
  14. Can Log into Game but not the Mog Station

    My friend and I started playing FFXIV and were tryin to set up the recruit a friend stuff between like 6 people. MY FRIEND CAN NOT LOG INTO THE...

    Started by 16bit‎, 07-15-2019 05:00 PM
    • Replies: 1
    • Views: 1,644
    07-16-2019, 02:00 AM Go to last post
  15. Extra Shadowbringer DLC

    unsure this is the place to post this. When Shadowbringers was first announced, I ordered a collectors edition DLC (first time ordering dlc for this...

    Started by Shinei‎, 07-15-2019 08:32 PM
    • Replies: 1
    • Views: 1,278
    07-16-2019, 01:32 AM Go to last post
  16. PS4 retainer bell crash

    Hi I saw a post and thought I would make another just in case hope that's okay but ever since yesterday I've been crashing sometimes when I use the...

    Started by Artorell‎, 07-12-2019 05:57 AM
    crash, ps4, retainer bell
    • Replies: 4
    • Views: 3,072
    07-13-2019, 01:20 AM Go to last post
  17. MogStation bug or somethin

    So this is the problem. I want to buy mount and this is first time that i am buying something of mog station, and i select Optional Items, i chose...

    Started by HasValue‎, 07-12-2019 04:18 AM
    • Replies: 2
    • Views: 1,545
    07-12-2019, 09:02 AM Go to last post
  18. Still Haven't Got Game Mount

    In code for game items over a month ago still haven't got my game mount could someone please help?

    Started by jedi_lord47‎, 07-11-2019 03:40 PM
    • Replies: 1
    • Views: 1,149
    07-12-2019, 02:10 AM Go to last post
  19. Game crash (Playstation 4) after opening Party Finder

    I just logged in, wanted to check the PF, the game freezes and the Ps4 is closing the application (game) and shows me an error code. So I...

    Started by FrechdachsMerle‎, 07-11-2019 12:48 AM
    • Replies: 3
    • Views: 1,205
    07-11-2019, 05:54 AM Go to last post
  20. PS4 Error CE-34878-0 caused by Shadowbringers bug

    PS4 with the error CE-34878-0 only during Character Creation and Aesthetician and NO WHERE ELSE. THE ISSUE HAPPENS ONLY WHERE STATED. NOT IN OTHER...

    Started by Icepank‎, 07-07-2019 02:21 AM
    • Replies: 2
    • Views: 2,356
    07-09-2019, 07:14 AM Go to last post

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