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Forum Top: Separate Support Required

  1. Sticky Thread Sticky: Welcome to the "Separate Support Required" Forum!

    This subforum will serve as a place to indicate that support is not able to be offered by Square Enix for the particular concern. While we may...

    Started by Luxpheras‎, 12-05-2017 04:35 AM
    • Replies: 0
    • Views: 6,950
    12-05-2017, 04:35 AM Go to last post
  1. Can't connect to my data center

    I cant get in past the title screen, I keep getting the error message "the lobby server has encountered an error" with message code 2002. I've tried...

    Started by galigos‎, 08-23-2019 05:01 PM
    connection problem, datacenter, primal datacenter
    • Replies: 8
    • Views: 10,047
    08-29-2019, 01:56 AM Go to last post
  2. Rising 2019 cutscene not present in Unending Journey

    Is this a bug? The previous 2 Rising events are viewable in the Unending Journey. I missed the last half of the cutscene and now cannot re-view...

    Started by Gaddes‎, 08-27-2019 12:48 PM
    cutscene, rising 2019, unending journey
    • Replies: 1
    • Views: 1,668
    08-28-2019, 01:38 AM Go to last post
  3. Ps4 issues with game corrupting

    Been having issues all weekend. Music stops playing, game rubber bands to catch up, then crashes saying the game is corrupt on my ps4. I've deleted...

    Started by Pnelly‎, 08-26-2019 11:53 AM
    • Replies: 1
    • Views: 1,362
    08-27-2019, 01:32 AM Go to last post
  4. Stolen Content from Browser MMO unrelated to Final Fantasy

    Hello. I was browsing Facebook and found a browser based MMO using a screenshot from Stormblood to advertise a game not even related to Final...

    Started by YunBranwen‎, 08-21-2019 02:26 PM
    content theft.
    • Replies: 1
    • Views: 1,788
    08-22-2019, 01:32 AM Go to last post
  5. In Game Ticket 11480879

    GM Syllayuru has openly admitted to support 3rd party applications. I asked for this ticket to be forwarded to the Head GM 4 proper review. The GM...

    Started by Lacus_Clyne‎, 08-19-2019 11:56 AM
    • Replies: 1
    • Views: 1,189
    08-20-2019, 01:46 AM Go to last post
  6. Singtel users (Singapore) having frequent disconnection after Friday's maintenance

    Hi, I'm a Singtel (ISP) user in Singapore. Me and some of my friends using Singtel have been having frequent disconnection at random after last...

    Started by aoikanou‎, 08-15-2019 08:52 PM
    disconnection, maintenance, singapore, singtel
    • Replies: 2
    • Views: 3,078
    08-16-2019, 04:35 AM Go to last post
  7. Savage Reward Bug

    So I received a reward from Eden: Resurrection (Savage) Monday night, before the reset. I haven't received any other rewards yet, but in the duty...

    Started by ty_taurus‎, 08-14-2019 06:44 PM
    • Replies: 1
    • Views: 1,120
    08-15-2019, 01:07 AM Go to last post
  8. New here, getting constant 2002 lobby and 90002 server errors

    So I'm new to FFXIV, but not to the series as a whole. I installed the game, set up my account, made my character, and everything was going fine....

    Started by Excalibur1027‎, 08-03-2019 12:56 PM
    • Replies: 8
    • Views: 2,689
    08-14-2019, 06:28 AM Go to last post
  9. DX11 Crashes

    Like many others, I have begun experiencing repeated DX11 crashes to the point where the game is nearly unplayable. Prior to Shadowbringers, I...

    Started by Darkstride‎, 07-26-2019 10:15 PM
    • Replies: 19
    • Views: 7,764
    08-14-2019, 03:26 AM Go to last post
  10. Having problems with the marriage bug.

    I did everything i could to correct this problem and still has not been resolved, I actually need help getting this fixed...GM's are not being...

    Started by Oldschoolegamer38‎, 08-12-2019 03:28 PM
    • Replies: 1
    • Views: 1,075
    08-13-2019, 02:52 AM Go to last post
  11. another Unable to download patch files [30413][25008][10009] problem

    so yeah, just bought the new expansion and I can't DL the new content because I keep getting this error code. I feel like I've tried all of the...

    Started by yagyujubei‎, 08-03-2019 08:32 AM
    • Replies: 3
    • Views: 1,962
    08-07-2019, 08:51 AM Go to last post
  12. PS4 - stuck at "Connecting to PlayStation Network"

    For the past 2 days I cant log in on my ps4, since i get stuck on said message "Connecting to Playstation Network". I've tried everything:...

    Started by Seido‎, 08-05-2019 09:16 PM
    • Replies: 3
    • Views: 3,762
    08-06-2019, 01:18 AM Go to last post
  13. 17% packet loss to server 204.2.229.234 when connecting to Aether (204.2.229.9)

    After randomly getting disconnected from the game server and extensive troubleshooting of my home network, and multiple other threads with...

    Started by Randomsel‎, 07-29-2019 11:58 AM
    • Replies: 2
    • Views: 1,442
    08-01-2019, 10:19 AM Go to last post
  14. Lag and Latency Issues

    Hello, A few months ago I got into this game. At first I was playing on my Ps4 and was using the Wi-Fi to play the game. I would constantly get...

    Started by Xazuzu‎, 07-29-2019 10:34 AM
    • Replies: 1
    • Views: 1,450
    08-01-2019, 08:15 AM Go to last post
  15. Constant 90002 Errors

    These are driving me up the wall, and tonight it's the worst it's been in a long time. I can barely stay connected for more than 5 minutes at a time...

    Started by Kalo‎, 07-26-2019 11:16 AM
    • Replies: 1
    • Views: 1,130
    08-01-2019, 03:23 AM Go to last post
  16. 90002 error

    why am i kept getting this 90002 error? is there a way to fix this >.<

    Started by Jilliebeans‎, 07-30-2019 11:24 AM
    • Replies: 3
    • Views: 1,260
    08-01-2019, 01:49 AM Go to last post
  17. 90002 errors constantly

    This has been going on since I returned to the game in early may. I have played on and off since 1.0 and never previously had this issue. I've seen...

    Started by xyaie‎, 07-25-2019 09:53 AM
    • Replies: 3
    • Views: 1,526
    07-27-2019, 08:22 AM Go to last post
  18. FFXIV Boot Error: Internet provider does not let me complete version check

    I know there are tons of threads about this, but as far as I have searched, I haven't find one thread with my problem (but I'm pretty sure they are a...

    Started by Vikram‎, 07-16-2019 04:12 AM
    • Replies: 6
    • Views: 2,685
    07-23-2019, 04:00 AM Go to last post
  19. Random 90002 d/c to start screen

    I play on Ultros on the Primal Data center getting random 90002 d/c to start screen it can happen anytime while questing in the world, during a...

    Started by Riakon‎, 07-09-2019 12:01 AM
    • Replies: 4
    • Views: 1,476
    07-20-2019, 06:57 AM Go to last post
  20. Started using a VPN, now can't connect to NA servers without it

    Basically the title. Started using Mudfish yesterday because it gives me a good ~25ms boost, but as of today I can't actually connect to the NA data...

    Started by Xothic‎, 07-10-2019 05:37 PM
    • Replies: 2
    • Views: 2,620
    07-20-2019, 01:07 AM Go to last post

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