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Forum Top: Separate Support Required

  1. Sticky Thread Sticky: Welcome to the "Separate Support Required" Forum!

    This subforum will serve as a place to indicate that support is not able to be offered by Square Enix for the particular concern. While we may...

    Started by Luxpheras‎, 12-05-2017 04:35 AM
    • Replies: 0
    • Views: 7,030
    Luxpheras
    12-05-2017, 04:35 AM Go to last post

  1. GPU overheating.

    Hello, everyone! I just got back to FFXIV after a long time and I'm facing this "hot problem". My GPU temperature is going high as soon as I enter...

    Started by FMFCSoares‎, 12-26-2019 04:36 AM
    gpu temp, overheating
    • Replies: 2
    • Views: 6,306
    Dynratygus
    12-28-2019, 07:26 AM Go to last post

  2. DVR feature became unavailable

    Hello I noticed that with release latest patch 5.18 i can't record game or take a screenshot through Xbox Game Bar in Win 10. Buttons are grayed...

    Started by Versus_ua‎, 12-28-2019 04:41 AM
    • Replies: 1
    • Views: 1,848
    Dynratygus
    12-28-2019, 06:48 AM Go to last post

  3. Lost Character

    I was away from the game for a while, and when I got back the Coeurl world was gone. My character "Naela Kitka" is gone as well. Mogstation still...

    Started by Katmae‎, 12-18-2019 03:58 AM
    • Replies: 1
    • Views: 1,899
    Dynratygus
    12-18-2019, 04:13 AM Go to last post

  4. North American Data Center Lag

    Everyone in my raid group that is South USA or West Coast is experiencing intermittent terrible lag regardless of zone/instance. When I ping the data...

    Started by Spiritus‎, 12-04-2019 12:03 PM
    5 Pages •
    1 2 3 ... 5
    • Replies: 47
    • Views: 14,462
    Einmimiria
    12-13-2019, 08:16 AM Go to last post

  5. 90006 Keeps going on

    I did this: Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums. There are a few troubleshooting...

    Started by Tarrah‎, 12-04-2019 12:32 PM
    • Replies: 3
    • Views: 2,116
    Einmimiria
    12-06-2019, 09:46 AM Go to last post

  6. Hori FF14 Keypad analog stick stopped working in game client

    I purchased the FF14 keypad off the square enix store and used it to play FF14 a few times, and it works in other games as well. However today I...

    Started by antumbral‎, 12-01-2019 11:23 AM
    hori, keypad
    • Replies: 1
    • Views: 2,816
    Einmimiria
    12-04-2019, 07:23 AM Go to last post

  7. Lagging/Rubberbanding & DCing

    As in the title I have multiple instances of rubber banding. (rare) random disconnects in open area, but mainly in trusts. On top there is a lot...

    Started by Sara_Deran‎, 12-01-2019 06:05 AM
    dc, lag, packet loss, ping latency desync, rubberbanding
    • Replies: 3
    • Views: 2,690
    Einmimiria
    12-03-2019, 04:28 AM Go to last post

  8. Can you please do a maint to check for/fix problems with FPS/Dx11 etc errors

    Can you guys please do a maint to work on some of these errors that people are having. I have had the same error since july 4/5th thats 4months on...

    Started by DemascusW‎, 11-28-2019 05:06 AM
    • Replies: 1
    • Views: 2,492
    Dynratygus
    11-28-2019, 09:54 AM Go to last post

  9. Frame limiter locking fps incorrectly in Borderless and Windowed

    Hi Ever since a week ago my frame limiter has stopped working correctly on borderless and windowed modes in dx11 For example locking it to 60...

    Started by Soul3cho‎, 11-26-2019 04:40 AM
    3 Pages •
    1 2 3
    borderless, broken, dx11, frame rate, windowed
    • Replies: 21
    • Views: 15,202
    Soul3cho
    11-28-2019, 06:31 AM Go to last post

  10. Loss of Materia at Shire Equip Upgrade.

    Good afternoon. I apologize for the rude post before hand. Today I upgraded my Shire Ninja Set to level 270, and in the process I loosed all my...

    Started by Millianna-Mermaidhell‎, 11-28-2019 05:10 AM
    materia, mistake, shire, upgrade
    • Replies: 1
    • Views: 1,774
    Dynratygus
    11-28-2019, 05:30 AM Go to last post

  11. Accidentally Cancelled Account

    My Boyfriend accidentally cancelled his whole SE account and tried to Call Service to overturn it but they won't be in office till tomorrow. How...

    Started by Shawroosh‎, 11-28-2019 02:09 AM
    account reactivation, cancel account, recovery
    • Replies: 1
    • Views: 1,596
    Dynratygus
    11-28-2019, 02:39 AM Go to last post

  12. HORI F14 Analogue Stick Not Working?

    I received my F14 Keypad today and am trying to get it set up. All of my buttons work fine, but the analogue stick doesn't register in-game (or...

    Started by jonwins‎, 11-24-2019 01:48 AM
    • Replies: 4
    • Views: 3,831
    Dynratygus
    11-26-2019, 05:14 AM Go to last post

  13. Issue with downloading patch files? (Australia, Perth)

    Hello everyone. With the new patch 5.1 I‘m getting the same error “Unable to download patch files ” I’m from Australia (Perth) so don’t know...

    Started by ShizumiNeko‎, 11-13-2019 12:54 PM
    • Replies: 7
    • Views: 6,053
    Emcee_N
    11-20-2019, 08:06 AM Go to last post

  14. Unable to download patch files. [30413][25008][20495][20495]

    This is the 2nd consecutive patch that refuses to download past the first step - other players in my FC are getting this identical issue (We all live...

    Started by Ithuno‎, 11-12-2019 07:26 PM
    9 Pages •
    1 2 3 ... 9
    1 Deleted Post(s)
    • Replies: 84
    • Views: 47,123
    Einmimiria
    11-16-2019, 10:03 AM Go to last post

  15. Severe lags only limited to Final Fantasy 14

    Good evening, im experiencing severe lags at the moment, my game ist not getting server ticks while my information is still being send as far as i...

    Started by Zaror‎, 11-08-2019 05:07 AM
    lag spike, network, ping, random bug
    • Replies: 7
    • Views: 2,958
    Einmimiria
    11-14-2019, 07:45 AM Go to last post

  16. After getting new internet box/connection STILL getting 90002 errors in Air Force One

    Date & Time: Don't have the exact time, but it was on November 10th around 3-5pm East Coast US time Frequency: Pretty much any time I'm playing Air...

    Started by Bacent‎, 11-13-2019 03:37 AM
    • Replies: 0
    • Views: 1,296
    Bacent
    11-13-2019, 03:37 AM Go to last post

  17. Crazy ingame delays and error 90006

    Since last evening game is very laggy and just disconnect me. Internet speed is good, also everything was fine in September and October. I already...

    Started by L2DEE‎, 11-06-2019 01:35 AM
    90006, disconnect, lags
    • Replies: 2
    • Views: 2,206
    L2DEE
    11-06-2019, 03:18 AM Go to last post

  18. Unable to download patch files. [30413][25008][10009]

    I've had this same problem since the update went live. I've tried multiple fixes such as; IE Explorer settings Changing Firewall settings DNS...

    Started by Murakami7‎, 10-31-2019 12:29 PM
    2 Pages •
    1 2
    • Replies: 16
    • Views: 6,494
    kejoca
    11-03-2019, 08:24 AM Go to last post

  19. Lags

    Good day. For several days the game is giving hard spiky lags of 3-7s, happening several times each minute, making any content unplayable. The...

    Started by Mortou‎, 10-15-2019 05:03 AM
    • Replies: 9
    • Views: 2,379
    smicin
    10-21-2019, 01:58 PM Go to last post

  20. Purchase of wrong gear

    Dear GMs, This post might be a little far-fetched but I'm hoping to replace the Deepshadow Earring of Casting that I mistakenly bought last week...

    Started by -AsunA-‎, 10-01-2019 01:16 AM
    • Replies: 2
    • Views: 1,317
    Einmimiria
    10-01-2019, 06:12 AM Go to last post
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