Forum Top: Separate Support Required

I purchased the Rydia minion on the mog station, SE took the money from my bank account, and it appears in my transaction history but I AM NOT...

After reading the instructions for Steam accounts, we don't have the option to enter the pre-order collectors edition for the service account. Does...

I ordered via the SE Store and have yet to receive even a confirmation e-mail. Do I need to commit the pre-order payment in order to receive...

Hello everyone some time ago i used a boost to get to level 70 on a bard obataining all the mounts from the story and such, and recently i...

Hi, I started playing this awesome game like 2 weeks ago, Im writing this because all the people I met when I was playing tell me about the big help...

So this took place years ago back when I was suffering DX11 crashes out the wazoo. I had just moved from Brynhildr to Balmung and my marriage partner...

Hey everyone, I really need some help to clear some things up cause im new to the game. I just bought the complete edition of ffxiv and i redeemed...

I know I may just be paranoid but, I also know that sometimes when I get logged out of my mogstation its because I logged onto my account through my...

Anniversary is March 30 in game. My hubby can do the Anniversary renewal, but I DO NOT have the option to. It states I need to wait for the date. I...

So my friend (who is on the steam windows version) accidentally downloaded the windows version of the launcher in tandem with the steam version. He...

It says ID or password is wrong. I use a OTP as well. The issue is client related only seemingly. I am able to login into mogstation and here with...

Can't seem to shop anything due to this error, checked up how to fix, doesn't work, :D would need some help over here

I'm locked in this weird dungeon with the support desk forced on my screen. I have no idea what happened, and I don't know what to do. I wish a GM...

A player in-game sent a tell with a link to this forum-site, saying that there's a raffle to win some gil. I made an account, and tried to reply and...

Hi, I was trying start a thread regarding something in game but everytime i try post something it says,Your user account may not have sufficient...

The Square Enix Account Management System is currently processing upcoming service fees for billing. During this period, you will not be able to do...

Good afternoon/evening, I purchased a name change for a character, and then sent a fantasia to that character as well. In order to log in, I had...

Have the Steam version of XVI Have Shadowbringers in my library. Have the CD key. But upon trying to register it I get the i2501 error. Tried...

I used my Steam Key on the Wrong Service Account and now I am stuck with my real account and a dummy account with Steam access that I have no use...