Forum Top: Separate Support Required

Not sure this is the correct forum to ask this but I couldn't find a better solution (and the special support required forum isn't letting me start a...

hi was wondering if anyone else is having this problem as the title says i cant log into my game ive reset my password multiple times my id is...

Hello, i wanted to upgrade to the collector of the game and i bought a code on Square Enix shop . https://store.eu.square-enix-games.com/ But...

bought name change, got email saying complete and can login to change. I have name change req icon. i then right click choose change name. a...

Hello, I purchased the Final Fantasy XIV Stormblood Art of The Revolution artbook and I registered the minion code on my character. It has not...

My brothers account was hacked on Sunday night and it seems that it was used by someone who logged in from Brazil and logged him out on Twintania....

I've been suspended from the game and I have no idea why. I've not been given an email informing me or anything like that. I believe I've done...

Hello, My account was hacked monday. I change my log but i can't connect anymore. I open a ticket too but no answer. So i ask here if someone can...

As the title states. I recently bought the complete edition. I already had the base game + havensword. On the store page it stated I get 30 day game...

I created a second FFXIV account today as I want to play the story from the beginning on a new character without having all the veteran awards or...

Greetings, i have a problem and its driven me crazy. Im tryng yo support FF14 buying pre-order Endwalker (as well to get those earrings bonus) but...

I have NA account and somehow the page directed me to EU page and I made the purchase without noticing that it was different region and the code...

Hello, I have a problem that I entered the product key only for the basic version of the game but I did not enter the product keys for add-ons...

Hello, i purchased 1.500 crysta in 10/07/2021, but still didnt recieve them, i contacted the support via email in 11/07/2021, but still didnt get an...

Hi! So Today I noticed my subcription payment failed. I checked if my card had funds and in fact it does, so I tried to renew my subscription, but...

I've a friend attempting to play XIV for the first time, via a Trial Account. She's made the account successfully, but when attempting to log in on...

So, I bought an item on the online shop but, meanwhile in the card which I used the money got detracted, I didn't receive any email of the...

I bought an optional item and I didn't receive it yet, more than 24h passed and still nothing. Any Idea? Any possibility to receive help?

So I own a SE account and wanted to upgrade it to CE without knowing that it can be done through mog station so I bought a CE from the square enix...

Apologies if this is in the wrong spot! I'm just a little worried and paranoid. I'm a ps4 player and I've preordered the Endwalker CE. Everywhere...